We performed a comparison between Blue Prism and OpenText Robotic Process Automation based on real PeerSpot user reviews.
Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA)."The performance is very good and it is a valuable feature."
"It is good for transactions that are very straightforward. It works very nicely with the structured data. It is user-friendly. It is easy to implement and easy to understand."
"I like the error handling, it's very good."
"It is a stable solution."
"The overall package from Blue Prism is valuable. I cannot pinpoint one certain part."
"The most valuable improvement in utilizing process automation is the cost savings, but we have also had cases where the customer experience is enhanced."
"The solution enables process creation and is object oriented."
"Blue Prism provides both on-premises and cloud versions."
"It lets us automate almost anything, even with the legacy tools. It is very easy for us now to automate with legacy tools, which used to be difficult earlier. We work with a lot of other automation tools from Micro Focus, such as Operation Orchestration, but these tools can only connect to the API. So, there was a gap when we wanted to automate older and legacy tools that didn't have any API to connect to. We can now also automate without any changes in the customer environment. We don't need to change anything in the way that the customer environment works."
"If this solution had a framework for exception handling then it would be very helpful."
"Its front end is not very good for things like screen scraping. UiPath and AA are very good for that. Blue Prism's license is costlier than UiPath and AA. They should be improving its price. Its artificial intelligence and cognitive features are not that strong enough. Cognitive automation should be their next area of improvement. The decoding of the bot is a highly painful activity, and this is an area of improvement for Blue Prism. It is tough to find variables and get the code in place. You have to open the whole bonnet of the car to get things in place. Their training should also be improved. UiPath and AA have their learning communities. They provide free of cost basic certification. As a result, you get trained workforce in the market that can directly work on projects, but this is not the case with Blue Prism. It is costly to get the resources trained, which increases the overall cost of getting a resource for Blue Prism. Their tech support can also be improved. Many times, the issues that should have been addressed by L1 have gone to L2."
"In the next release of this solution, I would like to see support for attended robots."
"They should add more OCR engines to it."
"Everyone uses Workday and Salesforce and all that stuff. If they had specific plugins to interact with these enterprise tools, that would be very helpful."
"The recording of the transaction is missing in this solution."
"User interface could be improved and a web interface included for easy access to robot information."
"I have been speaking directly with Blue Prism's engagement manager about making the solution more web-based. It's not quite there yet. Currently, the latest version is still under the beta version, so, as a customer, we don't have access to it. They are making it much more web-based, but for now, everything you have to log into requires an enterprise server — It's still more client-based than web-based."
"It currently supports only on-premises deployments. They can include support for cloud deployments. It should provide us the ability to choose a robot for executing a workflow. We want to control which robot executes a certain workflow. Right now, it automatically chooses the robot that is going to execute our workflow. It should also provide the ability to get filters on the outputs of the steps. We have each workflow as a step, and each step has some output. We would like to have the functionality to execute some script or some logic on these outputs to format the tests directly on the variables."
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Blue Prism is ranked 4th in Robotic Process Automation (RPA) with 86 reviews while OpenText Robotic Process Automation is ranked 35th in Robotic Process Automation (RPA). Blue Prism is rated 7.8, while OpenText Robotic Process Automation is rated 8.0. The top reviewer of Blue Prism writes "Way more efficient for debugging than other tools but the UI is complicated". On the other hand, the top reviewer of OpenText Robotic Process Automation writes "It lets us automate almost anything and is very easy to work with". Blue Prism is most compared with Microsoft Power Automate, UiPath, Automation Anywhere (AA), Pega Robotic Process Automation and Tungsten RPA, whereas OpenText Robotic Process Automation is most compared with UiPath.
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