We performed a comparison between BMC Remedy and CA Asset Portfolio Management based on real PeerSpot user reviews.
Find out what your peers are saying about ServiceNow, BMC, Freshworks and others in IT Asset Management."It has a good peer sharing module."
"It's an exceptionally robust and seamlessly integrated solution that has greatly facilitated our operations."
"It has some good features for tracking. They also have a cloud and a mobile access feature."
"The incident management console is available out of the box."
"It's a scalable product."
"It includes features for automation, such as smart reporting capabilities."
"The asset discovery feature in BMC is notably better compared to ServiceNow."
"The product has excellent support for remote and hybrid environments."
"It's easy to integrate with our system information."
"Reduces software cost. Reduces the risk of software audits."
"You build the items one time and then you have your discovery that's coming in and the system will let you know whether or not you're out of compliance."
"They're staying up to date as vendors make changes to how they want to manage the software. CA is usually really quick about getting those updates in the system."
"My organization now understands what type of products they have: warranties, how long the warranties last, depreciation. We never really knew what our depreciation values were, so it was really nice to have that on hand as well. It gives us a better view of our hardware, which is really beneficial."
"Being able to determine the licensing position for existing vendors and future vendors. Also, visibility into our environment,"
"Also, the software you have, you can monitor for end of life. If you have software that is end of life, then you can have it uninstalled and buy the new software, so you can make sure that you're not running into vulnerabilities with unsupported software in your environment."
"You could also look for software that is no longer being used and you can re-deploy the software, so then you save from a purchasing standpoint because you don't have to buy the software again."
"The product's scalability is one area with certain shortcomings that need to be considered for improvement."
"Continuous improvement is recommended."
"There are issues from a product functionality perspective."
"The initial setup of BMC Remedy Asset Management was complex."
"There is room for improvement in integration with various platforms. The support services should be improved. The response time from the support team should be faster."
"The solution must be flexible."
"If a user isn't using an out-of-the-box configuration, it can get a bit complex."
"Integration and deployment could be better. It could be easier and faster to integrate and deploy. It would also help if we could have a 360-degree view. It would be better if they changed it to a SaaS type of offering, which is becoming the standard."
"I'd like to see end-of-life information on software products."
"There were a lot of things that we had to prepare for that we weren't thinking about with this installation. I think from a CA standpoint, the software was good. But us preparing for that, we had a lot more work to do."
"I'd like to see more mobile. I'd like to have it actually manage mobile devices. It really doesn't, and I'd like to have a mobile application just for asset management."
"CA Asset Portfolio Management can improve the uploading of batch information. I have to upload large amounts of information and it can take a long time to finish. There are some other solutions that are better, such as Micro Focus."
"Keeping the catalog updated and having more titles in the catalog is helpful, because the more items that are in the catalog, your process goes faster because you don't have to manually build all the entitlements."
"Needs a stronger reporting component, and more integration with CA Client Automation."
"CA SAM is not a CA product. The vendor is Aspera and CA is the distributor, so support is difficult. It's more difficult to get a good response."
"It needs stronger rebooting components and the ability to develop our own software metrics."
BMC Remedy is ranked 5th in IT Asset Management with 19 reviews while CA Asset Portfolio Management is ranked 13th in IT Asset Management with 14 reviews. BMC Remedy is rated 8.2, while CA Asset Portfolio Management is rated 8.4. The top reviewer of BMC Remedy writes "Great CMDB design, helpful technical support, and great features". On the other hand, the top reviewer of CA Asset Portfolio Management writes "We have a better view of our hardware, warranties, depreciation; but needs a mobile component". BMC Remedy is most compared with ServiceNow, BMC Helix Discovery, Snow License Manager, Qualys VMDR and VMware Service Manager, whereas CA Asset Portfolio Management is most compared with .
See our list of best IT Asset Management vendors and best License Management vendors.
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