We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"Latest version of tool comes integrated with Jaspersoft reporting solution, giving excellent reports."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"It delivers our customers many metrics, so they may make decisions"
"It is very scalable."
"The other valuable system is the DSS (decision support system). If there's a fault in the network, SolarWinds is basically capable of rectifying and resolving that problem on its own without any intervention from an IP assistant or administrator."
"The ability to customize the views and dashboards is nice. SolarWinds also allows us to access the data via the API. That's probably the feature I liked the most."
"The SolarWinds NPM framework, upon which most of their flagship products are built, empowers a wide variety of admins and users to quickly find value in their installed products."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"The solution ranks as one of the top five monitoring tools."
"It gives us a map of the network setup and one console to see the entire network."
"Being able to easily, and quickly obtain disc space statistics from servers and determine how much was free or used on various volumes."
"The nice thing about SolarWinds is that it's kind of all-in-one. I can manage the status of my networking devices, whether they are up or down, I can see how much traffic is going across an interface, and I can run a report that tells me exactly what that traffic is."
"The Wi-Fi side needs improvement."
"We've had issues with pulling reports."
"We would like to see automatic network topology."
"The dashboards need to be improved."
"Stability."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"It is not that stable. As a Windows software, I have seen issues with SolarWinds. The performance is slow."
"It would be good to have high security."
"The tool can only monitor up to 1000 instances in a single SolarWinds console. Customers may have over 1000 instances. Hence, it needs to support a minimum of 1500 instances. It should also improve support."
"SolarWinds could offer more support and insights for a broader range of devices. Currently, it focuses on routers, switches, and some load balancers. However, it lacks an out-of-the-box dashboard for monitoring firewalls and some other modern network security devices. We have to customize it a lot."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"Technical support and releases are not particularly reliable."
"The only real caveat that we have or that I have an issue with is when I go on vacation, it's a little hard for me to go and modify alerts so that I don't get alerted about things when I'm on vacation."
"I would like to have a Syslog server module for this product. That would make the solution better."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and LogicMonitor. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
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