We performed a comparison between DX Unified Infrastructure Management and SolarWinds NPM based on real PeerSpot user reviews.
Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"Great out-of-the-box capability."
"Technical support is great."
"It is reliable when it comes to monitoring."
"DX UIM is scalable."
"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."
"Great customized dashboards and drill down reports with auto serve analytics."
"The most valuable features of SolarWinds NPM are network performance monitoring and the overall benefit for servers."
"It's a very good tool and a very stable tool."
"It gives us a map of the network setup and one console to see the entire network."
"Their support team is efficient, and it is easy to set up."
"The alerting and usage tracking notifications on disk space capacity, network and processor utilization."
"There are a lot of options for customization of the dashboard, alerts, and reports."
"The people in technical support are very good."
"The most valuable features are language support and technical support."
"The Wi-Fi side needs improvement."
"DX UIM's reporting and customization need to be improved."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"It is a little complex to use versus other softwares."
"The only challenge that I have with this solution is the reporting part. The users are not really comfortable with the kind of reports they are getting. Sometimes, they want to see reports in their own format. Customizing those reports with Jasper is not very easy. It could be because of the knowledge gap. If you have the knowledge of how Jasper can be configured to suit customer requirements in terms of reporting, it is good. There was a time a customer complained about one issue related to Netflow analysis. Broadcom has a separate model for that, but the customer wanted everything bundled together. It could also have IP management so that I am able to see or analyze IPs so that the IPs that are already in use don't get assigned."
"The dashboards need to be improved."
"We've had issues with pulling reports."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"I would like to see auditability. We've built our own audit functionality to ensure that every CI has the desired model configuration applied to it. And we run that on a daily basis. If that became part of the product, I think it might be a little bit less intensive in terms of resource, because we're doing it with scripts."
"The reporting module that got integrated into the system itself, used to be a standalone solution and I preferred that."
"The only real caveat that we have or that I have an issue with is when I go on vacation, it's a little hard for me to go and modify alerts so that I don't get alerted about things when I'm on vacation."
"We are looking to change away from this solution because of the documentation and the solution doesn't have enough integration in our country. The documentation is too weak."
"It would be good to have high security."
"The solution could be more secure."
"There needs to be more integration of widgets, especially for reporting purposes."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"Technical support can be slow to respond."
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DX Unified Infrastructure Management is ranked 25th in Cloud Monitoring Software with 120 reviews while SolarWinds NPM is ranked 6th in Cloud Monitoring Software with 147 reviews. DX Unified Infrastructure Management is rated 8.2, while SolarWinds NPM is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Entuity. See our DX Unified Infrastructure Management vs. SolarWinds NPM report.
See our list of best IT Infrastructure Monitoring vendors, best Cloud Monitoring Software vendors, and best Network Monitoring Software vendors.
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