We performed a comparison between Carbonite Server and Commvault Cloud based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Technical support handled all our issues quickly and effectively."
"The Granular Restore of SQL feature has been a lifesaver more times than I can count. One of the main reasons for looking at Carbonite was their support for platforms like AIX and AS/400 Series."
"The solution is a free engine to help work with the container."
"It seems reliable and easy to use."
"It does not slow down your computer or use a lot of resources as it works."
"The efficiency and convenience are excellent."
"I find the BMR/image and the recovery pieces are valuable."
"Easy verification of things is the most valuable feature."
"All workloads can be integrated with Commvault. If we use a new technology, Commvault integrates with it. Commvault is a data management solution with support for building the DR side of things. With Commvault we can rapidly back up and restore any application we add to our environment."
"With the use of the cloud, the solution is easy to learn."
"I'm a big fan of the reporting. You can build your own reports; it's very customizable. You can have individual reports going to groups of people or individuals. You can have them go out multiple times a day. It's basically a free-for-all as far as reporting goes. If anybody wants a specific job report every day, you can build it, schedule it, and have it go out and never touched it again. It's pretty nice."
"The rate of duplication is great."
"The compression and deduplication are great for optimizing bandwidth and speed. I don't have to worry about it or think about it, and, because it's a SaaS solution, I don't have to worry about the storage size."
"The recovery features are useful. It is easy to recover data. If something happens, we can easily recover data. We have faced ransomware issues twice, and we recovered because of Commvault."
"We now have the capability to recover a virtual machine without relying on the NFS system, but instead are able to use certain features provided by Commvault."
"The solution has the fastest backup and better licensing."
"The stability has room for improvement."
"They do not yet have USB recovery but they are adding it in coming releases."
"The Hyper-V backup has room for improvement."
"The support for object storage isn't quite there yet. Its public cloud support can be improved. I would love to see the public cloud support for object storage, and it would be great, but what I always hear from the folks at Carbonite is that in a lot of cases, it directly competes with their cloud offering. So, I don't know when or where that will go or if that will go anywhere, but we are hopeful to see something. The dashboard is a little outdated. If they gave it a facelift and put some better design around their dashboard, that would be tremendous. I generally care less about the visual aesthetics of an application as long as it does what it needed to do, which is true in the case of this solution. We also have the Microsoft 365 platform. Because they're two separate platforms, I have to log in to my Microsoft platform to manage it, and I have to log into my Carbonite server backup platform to manage it. Having these two coexist together in one management console is really what we're looking for, but we went for it knowing this. We also knew that there would be some integration coming down the road. So, we're again hoping to see some of that coming in 2021."
"In the next release I would like to see an improvement in the auto failover option."
"The only thing that I would like to see improved is related to marketing. Currently, it is very difficult to find the right paper and stuff for me. Their marketing department should provide better information because currently, it is very difficult to find information on the internet. It was bought over by OpenText, and you won't be able to find a lot of information about this solution on their site. They should also provide training facilities for commercial purposes. Some of my colleagues recently went for pilot training, and they were technical. If I want to get trained, the training has to be more commercial. Currently, there is no such training for users like me."
"It could be a little bit easier or faster to be able to access data files without having to download anything."
"The solution's breadth and depth of cloud support are good, but could be better. Some cloud features that are common-sense, especially on AWS, are not completely integrated yet in the product. They are a work-in-progress."
"Commvault Complete Data Protection meets market standards, but an area for improvement is its licensing model. It would be good if it could use the subscription-based model rather than the traditional licensing model."
"The product is expensive."
"The initial installation is straightforward and took approximately two days. However, the process could be more simple."
"I would like them to keep working on the new web interface to migrate out of the old interface because the old interface is a bit complex. It was driving customers away because of the complexity. If they migrate everything (100 percent of the features), this would make the product be perfect."
"The solution requires constant attention. Commvault is very complex. We are constantly making adjustments and working through hotfixes, updates, and issues."
"The solution needs better Office 365 data backup management."
"The product could be more convenient in terms of working with different solutions and having more integration between the different products in the market."
Carbonite Server is ranked 36th in Backup and Recovery with 7 reviews while Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews. Carbonite Server is rated 8.2, while Commvault Cloud is rated 8.6. The top reviewer of Carbonite Server writes "A simple, efficient, reliable product". On the other hand, the top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". Carbonite Server is most compared with Veeam Backup & Replication, Zerto, Oracle Data Guard, Azure Backup and Veeam Backup for Microsoft 365, whereas Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto. See our Carbonite Server vs. Commvault Cloud report.
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