We performed a comparison between Check Point Remote Access VPN and LogMeIn Rescue based on real PeerSpot user reviews.
Find out in this report how the two Remote Access solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution offers great security features, including zero-day protection, malware protection, anti-phishing, et cetera."
"The ability to create your trigger data domains is the solution's most valuable feature."
"I found the MEP feature the most valuable. This has improved users' latency allowing the users to connect to the nearest Azure Check Point VM."
"For us, it was essential to integrate with Active Directory, which is our credentials repository."
"Our users find the interface very comfortable to use."
"It is stable most of the time."
"The most important feature of Check Point Remote Access VPN is the multiple factor authentication."
"It is easy to install the Endpoint Remote Access VPN client on different platforms."
"I have technicians all over, and not everybody is an expert in all areas. They are able to bring other expertise from different locations with the click of a mouse. They can invite in other technicians, so I can have most of the technicians collaborate on the same question, and that’s really amazing."
"The time it takes to troubleshoot one of our users is cut significantly."
"The multiple connect methods really help with users who are not tech savvy or knowledgeable about their own computers."
"Customer satisfaction went up by 40 percent and productivity for my staff went up by 30 percent."
"It allows us to rapidly solve issues for our customers on a remote basis, regardless of the location of the customer."
"For people whose computers we maintain, we can have those computers on file. Without having somebody to invite us, we can actually log in automatically, and that’s unlimited."
"I tried different software out there and LogMeIn Rescue has the best compatibility. Something else might work, but you have conflict with so many networks. LogMeIn has the best ratio of almost 99% connection. Whereas, with some other software, you are lucky if you get 80%."
"We are able to quickly and easily get clients connected to our triage techs which allows us to resolve issues much more quickly, and with little stress."
"The interface itself needs improvement. When you need to create something, you have to go through a lot of steps. It needs to be simplified."
"Sometimes the application slows down the computing device, and this affects workflows."
"Generally, the license is included with the Check Point gateway licensing, however, in terms of the number of users that can be activated for use, it is generally five users."
"In the case of URL translation of the VPN Web portal, the requests made from the front end to the back end weren't valid (due to the use of dynamic subdomains). In the case of host translations, the request was made to the same host, however, we cannot specify the ports, which, in our case, are used to redirect to different servers."
"They need to increase their timeout. Right now, it will fail after ten seconds, however, it shouldn't fail until after 20 seconds."
"The provisioning of VPN users has room for improvement."
"Check Point Remote Access VPN's enterprise support could be improved."
"We'd like to integrate Check Point into the Remote Access VPN solution and have the ability to integrate multiple devices as access points through the solution."
"I occasionally need to reboot my computer after using LogMeIn, due to an issue with IE. It stops responding to keyboard input every once in a while, after disconnecting from a session. A reboot resolves it."
"We are currently supporting Linux, but there are certain limitations. We are currently working on improving Linux support and addressing certain limitations in the roadmap."
"Secondly, the product needs improvement on mobile interfaces because on mobile devices it doesn't perform very well. On computers, it is good, with desktops, laptops, it is good. Sometimes iPad is good, but going with other devices, like Android or Windows on smart phones, it's always a problem."
"They need to combine computer and mobile end-user support to be a more streamlined experience."
"I would like to see a mobile client that would work on an iPad, so I do not always have to be on a PC or a full-blown Mac operating system."
"The solution’s pricing could be improved."
"I would like a single sign on for all of our (five) accounts so that I can immediately use an available seat. Right now, I have to try to log in with each account separately, in an attempt to find an available license that is not currently in use."
"I wish this product was tied to a Help Desk package so I could manage tickets and have an infrastructure, with this being the primary tool to troubleshoot."
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Check Point Remote Access VPN is ranked 5th in Remote Access with 60 reviews while LogMeIn Rescue is ranked 13th in Remote Access with 20 reviews. Check Point Remote Access VPN is rated 8.8, while LogMeIn Rescue is rated 9.0. The top reviewer of Check Point Remote Access VPN writes "Is easy to use and has a nice interface, but the scalability needs to improve". On the other hand, the top reviewer of LogMeIn Rescue writes "Easy setup and effective support ". Check Point Remote Access VPN is most compared with OpenVPN Access Server, Cisco AnyConnect Secure Mobility Client, Check Point Harmony Mobile, Fortinet FortiClient and Zscaler Zero Trust Exchange, whereas LogMeIn Rescue is most compared with GoToAssist, Microsoft Remote Desktop Services, TeamViewer, LogMeIn Central and VNC Connect. See our Check Point Remote Access VPN vs. LogMeIn Rescue report.
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