We performed a comparison between Cisco ISE (Identity Services Engine) and NetIQ Identity Manager based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, HPE Aruba Networking, Fortinet and others in Network Access Control (NAC)."It integrates with the rest of our platform, like our firewall, and helps us a lot. It also does a good job establishing trust for every access request."
"At the moment, ISE seems to integrate very well with a number of other technologies."
"The most valuable feature is the flexibility of the policy sets."
"Cisco ISE integrates with everything else."
"The most valuable feature is the integration with StealthWatch and DNA as one fabric."
"Assisting a larger number of users in gaining access and guiding them through the process of getting on Cisco ISE has been seamless."
"The ability to integrate our Cisco AnyConnect connections to the active directory has been great."
"RADIUS is the best feature because it supplies authentication to our entire campus."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The product is easy to use."
"Adding new devices was a little cumbersome. I haven't done it that many times, but I remember that adding new devices to the authentication piece of it was a little cumbersome. The way I was shown to do it, I thought it was odd because we had to go into the active device, copy the file down, export it, make some changes to it, and then reimport it as opposed to being able to click it and having a template to fill out."
"I would rate this solution a 7.5 out of ten. To make it a ten they should have more people on tech support. They need to invest more in the product. It's a good product. They should just work on tech support. More support for the customer. It's not that easy to get somebody to understand this product. I have had some issues with tech before for the solution. One of them brought the solution down due to some of his activity. They need to hugely invest in their tech support."
"In an upcoming release, the solution needs to be more agentless and more independent. Additionally, there could be improved integration with other next-generation solutions, such as Palo Alto, Fortinet, or Check Point."
"Cisco ISE has numerous features that are impractical, and I won't utilize them since they require payment."
"Troubleshooting and multi-ISE can be challenging with the solution."
"With the recent release of the solution, we had a bunch of bugs and we had to delay our deployment. Other than that, the solution is good."
"Documentation is probably the worst part of the software."
"The user interface could be improved to make it more user-friendly."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"The interface is old and outdated, and the design software seems archaic."
"The integrations must be made easier."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
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Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 135 reviews while NetIQ Identity Manager is ranked 8th in User Provisioning Software with 17 reviews. Cisco ISE (Identity Services Engine) is rated 8.2, while NetIQ Identity Manager is rated 7.8. The top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". On the other hand, the top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". Cisco ISE (Identity Services Engine) is most compared with Aruba ClearPass, Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager and Fortinet FortiAuthenticator, whereas NetIQ Identity Manager is most compared with SailPoint IdentityIQ, Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID and One Identity Manager.
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