We performed a comparison between NetIQ Identity Manager and SailPoint IdentityIQ based on real PeerSpot user reviews.
Find out in this report how the two User Provisioning Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"Two valuable features of Omada Identity are the ability to discover accounts and link them to identities, and the automatic disabling of inactive accounts or identities."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"The most valuable feature for us is the ability to set up connectors to various IT systems and offer a wide range of supported connectors."
"I appreciate all the support we receive from Omada."
"User-friendly solution."
"The product is easy to use."
"I like the eDirectory feature."
"The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by approval workflows."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"IdentityIQ's best features are the hassle-free user experience and security."
"It is simple and easy to implement."
"Has a great certification module with intuitive options."
"Access certification and provisioning are two of the solutions most valuable features."
"SailPoint IdentityIQ has more enriched out-of-box connectors than the others."
"One of the most valuable aspects of SailPoint is its open integration interface."
"It is a stable tool, which we run in our complex environment."
"The Certification and Provisioning features are most valuable."
"What I would most like to see added to the product is role management, especially enterprise or business role management, and the processes around that."
"We are trying to use Omada's standards and to adapt our processes. But we have had some trouble with the bad documentation. This is something that they could improve on. It has not been possible for us to analyze some of the problems so far, based on the documentation. We always need consultants. The documentation should include some implementation hints and some guidelines for implementing the processes."
"The backend is pretty good but the self-service request access screen, the GUI, needs improvement. It's an old-fashioned screen. Also, Omada has reports, but I wouldn't dare show them to the business because they look like they're from 1995. I know they are working on these things and that’s good, because they’re really needed."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The reporting on the warehouse data and the import process both have room for improvement."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"If I had to name one thing, it would be the user interface (UI)."
"When you do a recalculation of an identity, it's hard to understand what was incorrect before you started the recalculation, and which values are actually updated... all you see are all the new fields that are provisioned, instead of seeing only the fields that are changed."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"The interface is old and outdated, and the design software seems archaic."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"The integrations must be made easier."
"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"Compared to at least one other product some of the administrative tasks could be easier or more intuitive."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"Additional details during account aggregation failures to help quick troubleshooting."
"The advanced provisioning features require more improvement."
"The product must improve its support."
"One needs to understand that SailPoint is into full-fledged IAM practice with a long-term vision, and customers will get a quick ROI with best practices implementation."
"We faced some issues while integrating the solution with a third-party tool."
"I would like to see more Cloud management from this product."
NetIQ Identity Manager is ranked 8th in User Provisioning Software with 17 reviews while SailPoint IdentityIQ is ranked 1st in User Provisioning Software with 61 reviews. NetIQ Identity Manager is rated 7.8, while SailPoint IdentityIQ is rated 8.2. The top reviewer of NetIQ Identity Manager writes "If it works, Designer is a charm, but it can be a pain to keep updated". On the other hand, the top reviewer of SailPoint IdentityIQ writes "Flexible, easy to customize, and not too difficult to set up". NetIQ Identity Manager is most compared with Microsoft Identity Manager, CyberArk Privileged Access Manager, Microsoft Entra ID, One Identity Manager and VMware Identity Manager, whereas SailPoint IdentityIQ is most compared with Saviynt, Microsoft Entra ID, One Identity Manager, ForgeRock and RSA Identity Governance and Lifecycle. See our NetIQ Identity Manager vs. SailPoint IdentityIQ report.
See our list of best User Provisioning Software vendors and best Identity Management (IM) vendors.
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