We performed a comparison between Cisco Secure Email and Forcepoint Secure Web Gateway based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, TitanHQ and others in Email Security."The initial setup is straightforward. You just add the license, click it, and then you can set up the rules. It is quite simple."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"It also gives the vulnerability status according to the versions you have selected. Let's say you have Google Chrome. It mentions the versions it has, and it updates. Within two hours of an update, it is reflected in the dashboard. That's really nice to have."
"The initial setup was easy."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The most valuable features are protection against ransomware and spam."
"The product's initial setup phase was easy."
"It provides good IT assistance."
"The tool comes with AI features. It is good for clients who already use Cisco products due to integration."
"It is doing its work. It is doing what it was actually designed to do. It has ensured we don't have business email compromises, and it has also ensured that our brand Galaxy is unique all year round."
"Administration of the email domains and custom filters are easily done via the web interface."
"I love the Advanced Malware Protection feature. It works very well... The appliance has more security such as SDF, DKIM, DMARC, and encryption."
"It's a bit easy to handle Cisco Secure Email; it's not that difficult. For the logs, which are in PDF format, it's not hard to read them. We don't need Wireshark much to analyze the logs."
"This is a highly detailed product with very good key features."
"The most valuable feature is the categorization, where you can allow general access to an application but limit specific features."
"The feature that I find to be most valuable is the flexibility of the single endpoint."
"It has protected clients against cyberattacks."
"Giving visibility to people's actions in the network, while keeping attackers out: across data centers, offices, branches, and the cloud."
"The spam filter is very effective."
"The most valuable feature is the ability to allow or block sites by category."
"Forcepoint Secure Web Gateway does most of its job well, but I especially like its data security feature."
"The UI needs to be more user-friendly."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"The pre-sales cost calculations could be more transparent."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"We need a separate license and we don't know how to get the license that is required."
"The user interface needs some improvement to become more user-friendly. The graphics could be better. It's designed more for a technical user rather than a business user."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"The management features of the product are not up to date."
"The scalability must be improved."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"The product's GUI for the dashboard needs improvement."
"We have been struggling in the last month with Cisco encryption and with the S/MIME encryption. I don't know if it is an issue on our side or if these features of the solution are not working very well."
"Security of browsing."
"A feature we wish to see addressed in the next release of Forcepoint Secure Web Gateway involves its administration."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"The deployment is a bit complex and it requires expertise to deploy, which is something that should be improved and made easier to do."
"Database synchronization failures"
"The product could be improved by including a consolidated product that can carry on Forcepoint product email, web, and DLP."
"Ease of use could be improved."
"An area for improvement would be the classification of websites - it can take a long time for new websites to be classified."
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Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Forcepoint Secure Web Gateway is ranked 6th in Secure Web Gateways (SWG) with 47 reviews. Cisco Secure Email is rated 8.4, while Forcepoint Secure Web Gateway is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy and Fortinet FortiProxy.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.