We performed a comparison between Cisco Secure Email and Sophos Email based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe."
"The email protection is excellent, especially in terms of anti-phishing policies."
"Defender helps us prioritize threats across our organization."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"Administration of the email domains and custom filters are easily done via the web interface."
"It sends us reports, where we can see if there have been attacks, e.g. DDoS. If so, we can switch to a clean IP."
"It has an intuitive, clear graphical interface where you can deploy your policies and understand the overall flow. There are a lot of things that you cannot handle on the graphic interface, like message filters. For this, you need to go to a lower level where you have more power, like command line interface. So, this solution has the best of both worlds. There are not a lot of bells and whistles. It is more practical with access to most features that you can configure."
"It has the IMS engine, Intelligent Multi-Scan engine, and it does a good job, right out-of-the-box, of blocking the vast majority of things that should be blocked."
"It integrates with Active Directory and we can limit specific users to using specific applications."
"Capital expenditure is a significant consideration, and the impact on major expenditures prompts a careful analysis before onboarding the new product."
"Initially, the most valuable feature for us was the SenderBase Reputation, because that reduced the number of emails that were even considered by the system by a huge number..."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"Good VIP protection, time of click protection and the Sandstorm feature."
"It is a stable solution...It is a scalable solution."
"The solution's identity proxy feature is very good and reliable."
"The most significant aspect is the response filtering concerning attachments and links."
"It has enhanced our approach to tackling malware and spam. It is a reliable product with a good user interface."
"It's easy to use and the configuration is straightforward."
"The best thing about it is the logs."
"The platform is scalable when installed on server-based systems."
"I'd like some additional features any product can give me to protect our environment in a better way."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"There is room for improvement with the UI."
"The product must provide better malware detection."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The XDR dashboard has room for improvement."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The reporting functionality needs to be improved."
"It would be nice to have an easier way to check on the health of the system, how stressed these appliances are. Sure, you can do it, but it would be helpful to have an easier way to do it, maybe even at a glance."
"My opinion on the licensing of this solution is that it is a mess that needs sorting out. I am not particularly bothered by pricing as I administer it and make recommendations for people to buy or not to buy."
"The tool's pricing can be improved."
"We didn't get any malware, but a few phishing emails, maybe one or two, slipped in."
"They could improve the filters. In my time at the company, there were several times we had to contact support to update the filters."
"It is not user-friendly, and it is quite complicated. So, it should be more user-friendly."
"Many smaller businesses opt for more cost-effective solutions, such as Gmail or Hotmail accounts, instead of investing in Cisco Secure Email, given its higher cost."
"The solution's technical support is slow and unresponsive. You need to book time in order to get support."
"The solution should be able to support the cloud environment."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"It was sometimes hard to find the settings in the solution's interface."
"A lot of legit emails get quarantined."
"There have been some issues with compatibility and effectiveness, particularly when integrating it with our firewall. The main challenge has been email protection, especially due to compatibility issues and difficulties with log access and email relay configuration."
"Sophos Email could improve DLP features."
"Servicing and support are areas with shortcomings where the solution needs to improve."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Cisco Secure Email is ranked 2nd in Email Security with 55 reviews while Sophos Email is ranked 10th in Email Security with 26 reviews. Cisco Secure Email is rated 8.4, while Sophos Email is rated 8.0. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Cisco Secure Email Threat Defense, whereas Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and Symantec Messaging Gateway. See our Cisco Secure Email vs. Sophos Email report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.