We performed a comparison between Sophos Email and Symantec Messaging Gateway based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Microsoft Defender for Office 365 has improved my organization's security. It makes it easier to manage the infrastructure without the help of third-party applications."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"There are several features that I consider valuable."
"Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats."
"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"The anti-malware, risk scanning has been pretty spot on."
"The tool's most valuable feature is the anti-spam detection filter. Its threat email intelligence features help to identify email data."
"There are many features that are important, but among those, the spam protection feature is very valuable. It help us to safeguard the email against phishing and ensures that there is maximum security enabled for our communication processes. It has a huge role in protecting our emails from potential threats."
"The most valuable feature is its email security."
"When you say email security, it's about everything, incoming email, outgoing email, spam, phishing emails, unwanted marketing emails. You can set rules, but the main feature of Sophos Email is to make sure you don't get hacked. 95% of people who are hacked do not get hacked by typing the router password. They are hacked from the inside out, which means they send you a document that is a zero-day attack, you open it, nothing happens, but technically the attack is running in the background of your computer. This is how they gain access to your PC."
"The solution's identity proxy feature is very good and reliable."
"Sophos Email is in the cloud and integrated with its firewall."
"Sophos Email is a stable solution."
"Symantec’s spyware and malware signature database is very good compared to other products."
"What I like most about Symantec Messaging Gateway is its usability. I also find its interface very friendly. The solution has a very good interface."
"The anti-malware and spam features are valuable."
"The most valuable features of Symantec Messaging Gateway are advanced content filtering, malware, and antivirus defense."
"It is a solid and stable product."
"The feature that I like the best is the fingerprinting concept."
"Symantec Messaging Gateway is stable and scalable. Installation is easy, and the deployment and maintenance can be done by one administrative person."
"The solution is highly customizable. You can make rules for domains and configure policies for spam or malware. Messaging Gateway is an on-prem solution, so it's useful for companies without a cloud presence."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The XDR dashboard has room for improvement."
"You should be able to deploy Defender for every subscription without the need to add servers."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"Microsoft Defender for Office 365 should be more proactive."
"The product must provide better malware detection."
"Sophos Email can improve mail security."
"The tool's integration becomes an issue when the internet connection is weak."
"It was sometimes hard to find the settings in the solution's interface."
"The main drawback is regarding the technical support."
"The security of the solution could improve."
"Enhancing rule creation and customization features would provide users with greater control over their email security settings."
"I would like to see improvements in the initial setup process, ensuring better compatibility with diverse customer infrastructures."
"Sophos Email could improve DLP features."
"The solution takes up a lot of memory."
"We've had issues in the past where the user finds spam, and Symantec does not recognize it as spam."
"The false positive submissions must be improved."
"It will provide Excel reports and PDF reports, but it would be great if they supported the concept of Crystal Reports."
"They really need to create a good package that competes with Microsoft."
"The solution interface is from 2003 and is outdated. Symantec Messaging Gateway needs to update the interface."
"It could be more scalable."
"Symantec Messaging Gateway should include better exclusions and exceptions for better administration."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Sophos Email is ranked 10th in Email Security with 26 reviews while Symantec Messaging Gateway is ranked 6th in Secure Email Gateway (SEG) with 20 reviews. Sophos Email is rated 8.0, while Symantec Messaging Gateway is rated 8.2. The top reviewer of Sophos Email writes "Provides good identity proxy features, but sandboxing and spam control features could be improved". On the other hand, the top reviewer of Symantec Messaging Gateway writes "A stable and reasonably priced solution that performs well and has a very good malware database". Sophos Email is most compared with Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Proofpoint Email Protection, Barracuda Email Security Gateway and Avanan, whereas Symantec Messaging Gateway is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Fortinet FortiMail, Trend Micro Email Security and Trellix Collaboration Security. See our Sophos Email vs. Symantec Messaging Gateway report.
We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
