We performed a comparison between Trend Micro XDR and Cisco SecureX based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro XDR is commended for its holistic approach to threat prevention, real-time visualization, and ability to prioritize network-based detection and response. Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Trend Micro XDR should improve integration, overhaul its web interface, and strengthen its business relationships. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions.
Service and Support: Some customers have found Trend Micro’s customer service to be helpful and responsive, while others have encountered challenges with technical support in complex situations. Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes.
Ease of Deployment: The initial setup of Trend Micro XDR is straightforward and fast, but it may require the involvement of several technical professionals. Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products.
Pricing: Some reviews noted that Trend Micro XDR might be too costly for small organizations, but others found the price reasonable. A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products.
ROI: Trend Micro XDR delivers value through automation. Its efficient alerts ensure timely threat detection and prevention. Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering.
Comparison Results: Our users prefer Trend Micro XDR over Cisco SecureX. Trend Micro XDR is praised for its comprehensive attack view, high detection rate, and easy setup. Cisco users say SecureX would benefit from better documentation and search features.
"Email protection is the most valuable feature of Microsoft Defender XDR."
"The common and advanced security policies for threat hunting and blocking attacks are valuable."
"The most valuable features of Microsoft 365 Defender are the combination of all the capabilities and centralized management."
"It provides a single pane of glass within the 365 admin interface, streamlining our experience by consolidating information in one place and eliminating the need to navigate through multiple interfaces."
"The visibility into threats that 365 Defender provides is really good. You get a full review of your security system and what can be improved. In the Microsoft 365 Defender portal the first page gives you a really big summary of which security policies you are following and what can be improved."
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"The incident threat response and its ability to facilitate effective remediation against threats are the standout features."
"From the perspective of Microsoft 365 XDR, the main benefit is a single, centralized dashboard offering the holistic visibility organizations crave."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"The automation and orchestration tools are the most valuable features."
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"One of the most valuable features is the simplicity of deploying SecureX. It's very easy to do that and then you gain very detailed visibility into everything that's going on in your network and, obviously, at the device level. There's just a wealth of information that you can pull from all of these products that are part of SecureX. You know exactly if you have an issue or not."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"I like that it is a comprehensive security solution with a lot of features. You can say XDR is an end-to-end security solution with endpoint security. It includes all your servers, networks, and other devices. The endpoint security solution does not cover this. Plus, machine learning and features like that are the main things in XDR solutions."
"Drilling down further, we can analyze how our users are utilizing their workstations, including the websites they visit."
"The solution is stable."
"For scalability, I would give a rating of ten out of ten."
"I like XDR's workbench feature and observed attack technique. It generates an alert once certain conditions are met. For example, let's say there's a threat called malicious.exe being deployed on your system. It will generate an alert with information like the file path, location, hash, etc. You also see a relational matrix showing how that file was executed and which processes were installed."
"The solution is very easy to use."
"The proactive approach is the best feature."
"It helps a lot to understand where the threat is coming from, where is it going, how is it being dealt with, et cetera."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"Microsoft frequently changes the names of its products, sometimes even renaming entire portals or features."
"There could be a way to proactively monitor unusual activity ."
"I'd like to see a wider solution that includes not only desktop devices but also other devices, such as servers, storage cabinets, switching equipment, et cetera."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"There are a few technical issues with Defender XDR that can be improved. Sometimes, the endpoint devices are not reporting properly to the Defender 365 portal. When you're getting all the information from the Microsoft portal, the devices are sometimes not in sync. We have hundreds of endpoint devices, some needing to be onboarded again."
"The data recovery and backup could be improved."
"Correctly updated records are the most significant area for improvement. There have been times when we were notified of a required fix; we would carry out the fix and confirm it but still get the same notification a week later. This seems to be a delay in records being updated and leads to false reporting, which is something that needs to be fixed."
"what's missing right now is the multi-tenant capability."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"Enhancing automation capabilities could further improve the product."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"Remediation stuff could be integrated into the product's automation."
"One of the improvements the product needs is more integration with collaboration platforms."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"I would like to have more integration with mobile device management."
"It would be ideal if they could improve the control of connectivity between sensors."
"The support documentation could be more comprehensive."
"It would be better if it were more user-friendly. It would also be better if the implementation were more straightforward."
"The automation capabilities on-premises could be improved, as we currently have to manually activate servers and push policies."
"The product needs to have a lot more maturity, and they need to improve the overall technical support framework for getting the value out of XDR."
"The solution only supports Windows and Mac. It would be helpful if it could support other OS, such as Linux."
"They have a DLP module in Tredn Moicros and they need to enhance its capabilities."
Cisco SecureX is ranked 14th in Extended Detection and Response (XDR) with 13 reviews while Trend Vision One is ranked 6th in Extended Detection and Response (XDR) with 42 reviews. Cisco SecureX is rated 9.0, while Trend Vision One is rated 8.6. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Trend Vision One writes "The integration of toolsets is key, enabling automation, and vendor has been tremendous partner for us". Cisco SecureX is most compared with Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics, Fortinet FortiSOAR and Wazuh, whereas Trend Vision One is most compared with CrowdStrike Falcon, Trend Micro Apex One, SentinelOne Singularity Complete, Microsoft Defender for Endpoint and Cynet. See our Cisco SecureX vs. Trend Vision One report.
See our list of best Extended Detection and Response (XDR) vendors and best Endpoint Detection and Response (EDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
