Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs VMware Horizon comparison

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Executive Summary

We performed a comparison between Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) and VMware Horizon based on real PeerSpot user reviews.

Find out in this report how the two Virtual Desktop Infrastructure (VDI) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
768,857 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The user experience when using the solution's technology remotely is definitely superior to our VPN and/or Windows Remote Desktop. It's a much better user experience for those folks.""It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use.""Because of the solution's ubiquity, it is easier to find answers to problems than with competitive products.""It has improved delivering applications to remote locations with its lower bandwidth utilization.""The installation and maintenance are good.​""It is user-friendly and easy to use.""Centralization and security are the most valuable features of Citrix Virtual Apps and Desktops.""It has the best remote working features."

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"The most valuable features of VMware Horizon in our education organization are its Graphics Virtualization Unit (GVU) integration.""The solution has enabled us to offer a secure desktop experience to our remote users. This ensures that our personally identifiable information and HIPAA data remain protected, eliminating the risk of being copied to a local, potentially mobile, device. Everything is contained within a centralized structure.""One of the most interesting features in the enterprise version is the ability to do some support. There is a feature for remote control and debugging, which is something we didn't have before having Horizon 7 and the enterprise version.""I appreciate the ability to have a more centralized environment.""We like that VMware is the top competitor in virtualization.""We use VMware Horizon to digitalize environments.""The most important feature of this solution is the connectivity with every device, such as iPad, iPhone, and other terminals. The security of the solution is very good.""It is stable and easily scalable."

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Cons
"We would like to be able to provide VDI, a full desktop, to each of our users.""Our experience of Citrix Virtual Apps and Desktops is good, but the environment can become complex and difficult to manage at times.""There are many latency and slowness issues, which are things looked after by Citrix.""In the bank, a major part of all our applications is Microsoft App-V. If App-V is at end of life, then we need a new technology to replace it. As of today, I haven't seen in Citrix Studio that there is a new technology embedded directly in it to replace App-V.""The cost of Citrix Virtual Apps and Desktops is high and has room for improvement.""Pricing can be lower and roaming profiles need to be fixed to work consistently.""The product advances really fast. For some customers, we need better backwards compatibility.""The Endpoint Management solution needs improvement when it comes to mobile device management. For example, they are still not supporting Windows 10 and this feature is required by many customers."

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"There is room for improvement in the pricing model.""The remote application features have some room for improvement.""The solution has a lot of issues and bugs.""Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer.""The remote connection, bandwidth usage, and error connection can be improved. Working with the load balancer sites should also be improved. For example, with Horizon, we can use two clients with a one megabit connection, but with Citrix, we can use four or five clients with the same bandwidth through ICA protocol. VMware must improve remote connection, connection stability, and load balancing.""The majority of things in VMware Horizon can be done only in Windows and not in Linux. There are Linux customers who would like to use VMware Horizon's features.""VMware Horizon could be improved with more integration. It is also very costly for Enterprise Plus, which is a drawback. The renewal costs for the license are very, very high.""The primary concern lies with licensing. There’s confusion regarding licensing terms following the new management’s takeover. Consequently, our resellers and distributors are confused."

More VMware Horizon Cons →

Pricing and Cost Advice
  • "You have to do some hard work in order to get the suitable licenses."
  • "The licenses are affordable, but the support is a bit expensive, though worth the value.​"
  • "The product, XenServer, is free to use, and XenApp has a one month free license."
  • "It is a bit costly, but enterprise class features come with a cost."
  • "It is quite expensive, but so are the competitors on the market."
  • "I think it is a little high priced."
  • "I suggest using the concurrent user licensing scheme."
  • "A perpetual enterprise license costs approximately $300 USD."
  • More Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Pricing and Cost Advice →

  • "Its cost is fair. You can go for a free trial, but for initializing a project, you need to purchase a license. There are different types of licenses."
  • "There are different editions available at different cost points."
  • "I don't know about the price. I know there are different tiers with the license, but I'm not sure exactly what it costs anymore."
  • "It is hard to know for sure. It is definitely in the $20,000 to $30,000 range. It is quite expensive, but you do save money on desktop power, desktop upgrades, etc. You're able to extend the useful life of your previous desktops. Previously, we used to change desktops regularly, and now we just change them when they break."
  • "The VMware Horizon 7 license is for three months. We are in the testing stage, we are still evaluating the product. We are sure now that we need to buy a license for the production environment."
  • "The license is very costly, as well as the renewal cost."
  • "We are happy with the price."
  • "The license for this product is paid on a monthly basis."
  • More VMware Horizon Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:My focus has primarily been on publishing virtual applications.
    Top Answer:In the past, the prices of the product were great. With the acquisition of Citrix by your company, the prices have drastically increased. For my company, it has become a bit of a problem to sell… more »
    Top Answer:Pricing and technical support need improvement.
    Top Answer:VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact that… more »
    Top Answer:VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires minimal… more »
    Top Answer:Pricing for Horizon is relatively high, earning a rating of one out of ten.
    Ranking
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    6,971
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    4,294
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    23
    Average Words per Review
    592
    Rating
    7.5
    Views
    5,587
    Comparisons
    4,708
    Reviews
    20
    Average Words per Review
    423
    Rating
    8.8
    Comparisons
    Also Known As
    Citrix Virtual Apps and Desktops, XenDesktop, XenApp (Citrix Virtual Apps)
    Learn More
    Overview

    Enable secure, flexible work with the leader in virtual apps and desktops

    Deliver desktop as a service (DaaS) from any cloud or datacenter

    Get started with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) in minutes to provide a familiar, high-performance digital workspace experience to your users. We’ll manage the infrastructure and security. You focus on your business.

    VMware Horizon is a virtual desktop infrastructure (VDI) solution designed to allow users to create secure and scalable virtual desktops and applications that work on any device, from any location. These virtualization capabilities help simplify and speed up application delivery and greatly reduce enterprise costs.

    VMware Horizon’s centralized management console provides IT admins with comprehensive control over all of their virtual desktops and applications, making them simple to manage and secure. The solution enables using features such as identity and access management, multi-factor authentication, and encryption, to ensure ultimate data protection.

    VMware Horizon benefits:


    Some of key the benefits of using VMware Horizon include:


    • Increased security: VMware Horizon includes multiple security features such as identity and access management, multi-factor authentication, and encryption, to ensure a high level of security and data privacy.


    • Compliance: Meet regulatory and compliance requirements by providing users with secure and controlled access to data and applications.


    • Reduced costs: By using VMware Horizon, organizations can reduce the costs associated with managing and maintaining physical desktops and applications, as well as reduce the costs associated with providing secure remote access to these resources.


    • Easy management: VMware Horizon provides IT administrators with a user-friendly centralized management system, making it easier and faster to manage and secure their virtual desktops and applications.


    • Enhanced user experience: Users are able to access their virtual desktops and applications from any device, and from any location. Work from any location, without being tied to a specific device or area.


    VMware Horizon features:


    Some of the top features of VMware Horizon include:


    • Virtual desktops: Create secure and scalable virtual desktops, with a choice of operating systems and settings.


    • Virtual applications: Create virtual applications that can be run from any device or operating system.


    • Central management: Control and manage virtual desktops and applications from a single pane of glass.

    • Quick duplications: Clone virtual machines and applications instantly.


    • Scalability: VMware Horizon can scale on demand to meet the needs of any business large or small.


    • Reporting and analytics: Gain insight into user activity and behavior with detailed analytics and reporting.


    • Security features and ID management: Ensure the security and privacy of data with a wide variety of security features, including encryption, multi-factor authentication, single sign-on (SSO), and network security.


    • Seamless integration: VMware Horizon integrates easily with other VMware solutions, including VMware vSphere, VMware NSX, and VMware Workspace ONE.


    Reviews from Real Users

    VMware Horizon stands out among its competitors for a number of reasons. Several major ones are its high performance, flexibility, and powerful virtualization capabilities.

    Natnael A., a consultant at IWM Network Solutions, writes, “The app virtualizing is a great feature. The system developers use it to deliver apps to targeted staff. It basically reduces the server infrastructure resource. The solution provides good functionality.”

    Rob M., a systems administrator at Saint Tammany Parish Hospital, says, “The solution has provided flexibility by allowing an end user to remote in, log in, and get their VM. VDI session and have all the icons and applications they need to use and retain the same booking view regardless of location.”

    Sample Customers
    Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
    LCMC Health
    Top Industries
    REVIEWERS
    Computer Software Company19%
    Financial Services Firm9%
    Insurance Company8%
    Energy/Utilities Company8%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Financial Services Firm11%
    Government8%
    Manufacturing Company7%
    REVIEWERS
    University20%
    Government15%
    Computer Software Company15%
    Manufacturing Company10%
    VISITORS READING REVIEWS
    Computer Software Company13%
    Government11%
    Manufacturing Company8%
    Financial Services Firm8%
    Company Size
    REVIEWERS
    Small Business28%
    Midsize Enterprise16%
    Large Enterprise56%
    VISITORS READING REVIEWS
    Small Business23%
    Midsize Enterprise15%
    Large Enterprise63%
    REVIEWERS
    Small Business51%
    Midsize Enterprise20%
    Large Enterprise29%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise64%
    Buyer's Guide
    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon
    March 2024
    Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon and other solutions. Updated: March 2024.
    768,857 professionals have used our research since 2012.

    Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is ranked 5th in Virtual Desktop Infrastructure (VDI) with 90 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is rated 8.4, while VMware Horizon is rated 8.4. The top reviewer of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) writes "Flexible Deployment, reliable performance, and fast transmission speeds". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is most compared with VMware Horizon View, Citrix Workspace, Amazon Appstream, Amazon WorkSpaces and Microsoft Remote Desktop Services, whereas VMware Horizon is most compared with Microsoft Remote Desktop Services, VMware Workspace ONE, VMware Horizon View, VMware Player and VMware Horizon Cloud. See our Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. VMware Horizon report.

    See our list of best Virtual Desktop Infrastructure (VDI) vendors.

    We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.