We performed a comparison between Microsoft Remote Desktop Services and VMware Horizon based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Both solutions are easy to deploy and have good features. However, users of Microsoft Remote Desktop Services are happier with the price and more satisfied with the technical support.
"It's part of the Microsoft Operating system and is free."
"The performance is one of the main features of this solution."
"The solution has very smooth connectivity and is very user friendly."
"Things can be made easier if someone is not with us or at a long distance since we can connect easily with those people. So, it's easy for us to use such features."
"Microsoft is very reasonable in its approach to cost."
"The product saves time."
"Microsoft Remote Desktop Services is highly stable."
"The most valuable features are availability and security."
"We are happy with the interface, configurations, pricing and support."
"Horizon 7 is scalable - we can add more machines or servers easily."
"The most valuable feature of VMware Horizon 7 is its ease of use."
"VMware Horizon 7 has its proprietary Elastic streaming protocol, which is very good for delivering VDI."
"VMware is a hyper-converged infrastructure model. Therefore, for scaling it you just add more servers to it in the inputs. It's rather straightforward."
"From my standpoint, the desktop is the most valuable feature."
"Horizon 7's most valuable feature is the unified endpoint management."
"We like that VMware is the top competitor in virtualization."
"The product is not very scalable."
"The user interface needs improvement."
"Remote Desktop Services doesn't scale well."
"The DB card needs improvement. I have a lot of experience with other competitors and Citrix is better than VMware and Microsoft. Citrix has more extensive features."
"We face frequent disconnections."
"There are times I get disconnected from the service and when one or two attempts to establish a remote connection. Microsoft should show where the problem is, I have to find it by myself."
"Users have to re-enter their ID and password every time they log on, which is tedious and repetitive."
"Microsoft still has some really bad remote desktop appliance for Mac."
"The solution has a lot of issues and bugs."
"VMware Horizon's initial setup is fairly complex."
"What I would like to see improved is not so much about the product. It's more about how to get information about products. It's always too much sales pitching and fancy works and stuff."
"There is room for a more cost-effective pricing structure, as it could be more affordable."
"My deployment is complex and I hope it will only take a month."
"The multimedia playback is not very good and they could improve it by increasing the quality."
"The initial setup may be a little difficult for those with no experience."
"Areas for improvement in VMware Horizon 7 would be the logging and the troubleshooting, e.g. they could be made clearer."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 75 reviews while VMware Horizon is ranked 3rd in Virtual Desktop Infrastructure (VDI) with 34 reviews. Microsoft Remote Desktop Services is rated 8.0, while VMware Horizon is rated 8.4. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of VMware Horizon writes "Compelling solution for virtual desktop infrastructure with advanced technology, straightforward licensing, easy setup, and seamless integration". Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas VMware Horizon is most compared with VMware Workspace ONE, VMware Horizon View, VMware Player, VMware Horizon Cloud and VMware Workstation. See our Microsoft Remote Desktop Services vs. VMware Horizon report.
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We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.