We performed a comparison between Citrix Workspace vs. Microsoft Remote Desktop Services based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Citrix Workspace has the winning edge in this comparison. It has better ratings when it comes to features, ROI, and service and support.
"From my perspective, the most valuable feature is the manageability."
"It is a very scalable solution."
"With this product, everyone can have a similar kind of desktop environment."
"The ease of access and the confidentiality and security that it provides is what we like best."
"I can access it from anywhere."
"The basic virtual desktop infrastructure (VDI) feature is most valuable. We were lucky to have it in place when the pandemic hit. It is used very heavily now."
"It is a good product. I don't have any complaints."
"The most valuable feature is connectivity. The remote connection is the reason we are using this solution."
"The technical support is good."
"The most valuable feature of this solution at the moment is the HTML5 web client. You get a browser experience, not just the terminal sort of client, and the integration with Azure multi-factor application."
"We use cloud remote support because we need to assist our customers. It allows them to connect from the web. I"
"The initial setup is not that difficult. I have gone through the RDS initialization steps, which only seem easy."
"I like that it works. In most cases, it's predictable. You know what you get."
"The solution is now stable."
"The solution is stable."
"The most valuable feature is the remote application access."
"This solution is resource-intensive, it takes a lot of Bandwidth and a lot of the resources of the server."
"They can simplify the process of printers. Printers were quite a difficult issue. It took us a long time to iron this issue out. We have the most simple use case where people connect from home to either a virtual machine or their physical desktop. We tried more complex solutions like Machine Creation Services, and they were more overhead than they were worth for us. I found them difficult to work with and confusing, and they were not worth the work for us."
"The Citrix Workspace interface could improve. Additionally, if they are able to provide a mobile application"
"It takes time to load."
"Citrix Workspace can improve by being more secure, but this would apply to any solution not only Citrix Workspace."
"The lag when using Skype or Screen Sharing with multiple users needs to improve, as it makes it difficult for us to continue when we have to restart the system."
"The initial setup is very complex."
"Integration with other vendors could be improved."
"Microsoft Desktop Services is stable but it takes up a lot of resources in the CPU. It's a bit heavier than some solutions."
"The pricing could be better."
"Microsoft Remote Desktop Services could improve by having graphical acceleration."
"It could be more user-friendly."
"We've had issues with security breaches."
"There are problems with using Microsoft Teams within a virtual desktop on a mobile device."
"The stability must be improved."
"The reliability of the solution could improve."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Citrix Workspace is ranked 6th in Virtual Desktop Infrastructure (VDI) with 25 reviews while Microsoft Remote Desktop Services is ranked 1st in Virtual Desktop Infrastructure (VDI) with 75 reviews. Citrix Workspace is rated 8.6, while Microsoft Remote Desktop Services is rated 8.0. The top reviewer of Citrix Workspace writes "Useful virtual desktop usage from anywhere, simple deployment, and straightforward to maintain". On the other hand, the top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". Citrix Workspace is most compared with Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), VMware Workspace ONE, VMware Horizon View, OpenText Exceed TurboX and Nerdio, whereas Microsoft Remote Desktop Services is most compared with TeamViewer, VMware Horizon, VMware Workstation, Parallels Access and Apache Guacamole. See our Citrix Workspace vs. Microsoft Remote Desktop Services report.
See our list of best Virtual Desktop Infrastructure (VDI) vendors.
We monitor all Virtual Desktop Infrastructure (VDI) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.