We performed a comparison between Microsoft Remote Desktop Services and TeamViewer based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Remote Desktop Services slightly nudges out TeamViewer in this comparison. Microsoft Remote Desktop is a complete solution that is already a part of every Microsoft ecosystem. TeamViewer’s cost and security concerns make it less attractive for many users.
"The installation is straightforward."
"What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely."
"The most valuable feature is the ease of use."
"The installation of Microsoft Remote Desktop Services was easy."
"The most valuable feature is that it gives me full accessibility to my servers."
"It's built into the operating system and has a command line interface capability to insert credentials, IDs, a password, et cetera."
"It works fine, and it is largely issue-free."
"The most valuable feature of Microsoft Remote Desktop Services is managing the remote desktop end user or remote server."
"TeamViewer has been one of the easiest, right off the bat products, that we have employed at the college. We have had no issues. It's been one of the easiest solutions to pick up."
"The most valuable feature has been the ability to give control to others for support purposes."
"This is a unique solution that is very easy to install."
"TeamViewer allows us to do multiple controllers on a Host, which is great. We have a lot of Macs in our organization, and TeamViewer being cross-platform is a good thing."
"The most important feature of TeamViewer is its ease of use."
"TeamViewer is a scalable solution."
"From my perspective, the most important is the login."
"I recommend it as a solution for remote disk users."
"The price is too high."
"I would like to see a web-based interface, instead of client installation to refresh the UI through HTML."
"Remote Desktop Services doesn't scale well."
"There have been some network issues in the solution. So, when we used to connect it, the solution suddenly got disconnected. So the network part needs to be improved."
"Microsoft still has some really bad remote desktop appliance for Mac."
"The solution should introduce a chat feature for end users."
"For Microsoft, maybe bandwidth optimization is one of the areas that need improvement."
"We've had issues with security breaches."
"Sometimes it lags."
"This solution could be improved by offering more flexibility in terms of usage."
"The business interface is clunky and not well-documented."
"It's pretty limited on the options they have."
"We have a consultant that helps us do the virtual aspects of TeamViewer."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"On occasion, when remote connection process can't connect to a machine, the error messages aren't always helpful to tell you why you can't connect, as the message doesn't help troubleshoot whether it is too slow, too much interference, etc. I usually have to run to another computer and figure out what is going on, then restart it. The diagnostics could be improved."
"TeamViewer is expensive, and you get a limited number of connections for your money."
More Microsoft Remote Desktop Services Pricing and Cost Advice →
Microsoft Remote Desktop Services is ranked 2nd in Remote Access with 75 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. Microsoft Remote Desktop Services is rated 8.0, while TeamViewer is rated 8.6. The top reviewer of Microsoft Remote Desktop Services writes "Easy to set up and reliable, but needs an additional control panel". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". Microsoft Remote Desktop Services is most compared with VMware Horizon, VMware Workstation, Citrix Workspace, Parallels Access and Apache Guacamole, whereas TeamViewer is most compared with TeamViewer Tensor, Parallels Access, ISL Online, LogMeIn Central and BeyondTrust Remote Support. See our Microsoft Remote Desktop Services vs. TeamViewer report.
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