We compared Commvault Complete Data Protection and N-able Cove Data Protection across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Comparison Results: Commvault Complete Data Protection and N-able Cove Data Protection differ in terms of setup complexity, recovery options, integration, pricing, and cloud-based capabilities. Commvault requires training or expert assistance for its initial setup, while N-able Cove has a straightforward and easy setup process. Commvault offers a wide range of recovery options and integrates with various platforms, whereas N-able Cove is praised for its efficient backup and restore capabilities and cloud-based data protection. Commvault's pricing is considered mid-range or high, while N-able Cove's pricing is seen as reasonable and competitive. Both products receive positive feedback for their customer service and support.
"We use the solution for cloud and data backup."
"We are using a KVM system in our cloud, and this solution works very well with it."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"Scalability, as well as stability, are a couple of important parts of this solution."
"The solution is very stable and offers a good level of performance."
"It never fails. Sometimes we miss a backup, but there's always a reason for it, and it's not the fault of Commvault. In the last three years, we've never had to open a ticket with Commvault."
"It's very user-friendly. It supports a wide range of workloads. It's quite easy to use, it's very powerful and it's scalable."
"One valuable feature is unlimited backup. You can back up existing users and folders."
"The monitoring makes it very easy to check whether a backup has gone bad."
"The product is simple to use and manage. The customers have access to verify the backups."
"One of the bigger features and advantages of the solution is that it is easy to integrate with my RMM which is also N-able."
"I know I won't have an issue if the data is there. The reliability and the confidence that we have is amazing. It doesn't matter. We've had customers have ransomware. We've had customers that have had corruption. We've had customers that have had employees destroy their data. As long as it's been backed up, I know that I can get it back and I know I have nothing to worry about. Our confidence level is very high."
"For starters, this is one of few databases that allow us to backup MySQL databases, most others only support Microsoft SQL. This solution also has a very user-friendly interface accessed through a web browser. Additionally, backups can be easily configured through N-able Backup."
"The most valuable aspect is the added protection of having a cloud-based backup service. It provides redundancy in case of data loss."
"The ease of use and the console are great."
"The solution has reduced backup times by an immeasurable amount. Its backups are incremental, so you are only backing up data changes based on the last 24 hours or so. If you are also maintaining the stored images, the restores are also only incremental, happening in minutes. Whereas, with a lot of the other solutions that we have looked at, each time it goes to refresh the restore, then it has to build a completely new image. That takes forever. This solution also improves recovery time."
"It takes a lot of steps to implement backups. We have to do a lot of planning to make the solution work properly. It takes some time to create every policy. It's an easy task, but there are many steps. It's not as easy as using Veeam."
"We previously had difficulty with the support being foreign."
"We've run into some issues when attempting to restore very large numbers of files. Of course, that's more of a design issue."
"The customer support is not good."
"The product's migration process and stability need improvement."
"I would like Commvault to have a feature for cybersecurity threats, e.g. securing the target backup repository. Commvault just started testing and releasing this feature, but it needs to be stabilized."
"We do not use Command Center, but we are using CommCell Console. We're navigating and manipulating the entire environment by using CommCell Console, and we are comfortable with it. We didn't find Command Center user-friendly. We found it a bit difficult to use. It decreases the efficiency of the tasks to be performed. It was probably implemented as a centralized application to manage all environments, but it was probably not a good idea. I and my colleagues across the globe are comfortable with using CommCell Console rather than Command Center."
"Setup is complex."
"For the MSP side, they could have more of a "security user" that can go in and only see certain clients. If you give somebody access as a technician, they can see all the clients."
"Having the licensing available for partners to be able to take advantage of testing without paying would make a big difference."
"The one thing they don't are Linux servers, it's Windows only. I understand that directive. I have another product that I use for our Linux servers and stuff, but it would be nice if they had that flexibility on the Linux side. I understand the development and the world is geared towards Windows in 365, I know that's where the clienteles are and the business and the money is."
"The reporting feature and functionality need improvement. We would like to see a little bit more detailed reporting that offers more CEO or C-level focused reporting options."
"An area for improvement that would really work out well would be if there were a little bit more of an elegant handshake relationship between SolarWinds RMM and the PCs that are being backed up, to advise regarding "up" status... Since RMM is an agent that feeds back that a machine is alive and on, I don't see any reason why they can't either tap into that one feature or build the same exact polling within the backup agent, to update right away and say the system is online or offline."
"For small amounts of data, recovery is easy, but when it's large amounts of data, it takes forever. So, if they can have a service where they put our data on a hard drive and ship it to us as fast as possible, it would be great. Even if there's a fee associated with it, it's fine."
"Integration with a hybrid cloud is something that I found complicated."
"One area I don't like has to do with the agent that goes on the system... if a system stays offline for some length of time, say for a week or so, I may have to go back in and reinstall the agent to get it back in business. I don't know what's causing that."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while N-able Cove Data Protection is ranked 7th in Backup and Recovery with 20 reviews. Commvault Cloud is rated 8.6, while N-able Cove Data Protection is rated 9.2. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of N-able Cove Data Protection writes "Provides feature flexibility and modularity for our customers". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas N-able Cove Data Protection is most compared with Acronis Cyber Protect, Veeam Backup & Replication, Veeam Backup for Microsoft 365, Azure Backup and Axcient x360Cloud. See our Commvault Cloud vs. N-able Cove Data Protection report.
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