We performed a comparison between Commvault Cloud and NetApp SnapCenter based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product is user-friendly."
"The product alerts the security team about threats."
"They have a strong development team and are market leaders in the space."
"The email archiving feature is very smooth and better than others."
"Commvault is a very stable product."
"The features I find most helpful in Commvault are its ability to perform incremental backups and significantly reduce backup times for our diverse multi-architecture, multi-environment environment."
"The diversity on offer is very, very good. Everything is supported. It's great."
"The Command Center is provided from the web interface. You can back up the data for everybody, but also you can give everybody the ability to view and restore their data. For example, if a laptop, machine, or environment is owned by X, then X can look in and see the environment and data that he has backed up. He can see everything that he owns and can manage the environment as he wishes. It gives him an excellent view of his environment and infrastructure. Also, if you are a service provider, you can back up data for multiple companies and give everyone an interface for their environment to manage, backup, and restore data. Commvault has done excellent work in this area."
"The most valuable feature is the RBAC, the Role-Based Access Control. In our managed service, we can have different layers of security."
"The central pane view is the most valuable feature. You have one console where you can monitor all your jobs, as opposed to going to different vCenters."
"It's a centralized, easy-to-use solution empowering RBAC management, monitoring, notifications, extensive logging, and backup schedules for standalone as well as groups of the same types of environments. The cloning capabilities accelerate development."
"Being able to add everything in as resource groups is a valuable feature... Having all the SQL servers put into specific buckets, based on their year of release - 2008, 2012, 2014 - allows us to get almost immediate backups that are easily seen and reported on."
"The most valuable feature is that it's centralized. In the old SnapManager days, we had software for each server. Now, with a centralized system, we're able to manage all systems remotely, and all agents remotely, and update them remotely. That's a huge benefit for us."
"The initial setup was straightforward."
"What is very handy for our clients is the consolidated view. They have a dashboard with everything, through a single pane of glass. This is what they really need because, within seconds, they can have a good overview and see if there are any errors or any issues."
"Technical support has been very helpful when we have issues."
"Sometimes, we have a performance issue with the backup speed. So, that has to be rectified and improved."
"The tool should revise its licensing."
"Commvault likes to be ahead of the game when it comes to merging with other platforms, but sometimes it's before they have the solution truly baked in. Office 365 is an example. I feel that my company might be a litmus test for their solution, because we have such a large environment. Some of the promised solutions that we received from Commvault were more like testing solutions. They weren't really validated, meaning they were possibilities. There have been a lot of hot fixes for the solution that we're using right now, more than we expected."
"Commvault's price is quite high."
"The speed of the Office 365 Backup & Recovery feature is adequate. Microsoft controls the amount of bandwidth that people have when they're using Azure and the O365 environment... If they could work out something with Microsoft to improve the speed, that would help."
"Commvault Complete Data Protection would benefit from improving their training resources."
"They don't market their products well. They don't do a lot of marketing to enable them to move forward."
"Support for this product needs to be improved because I have seen a couple of cases where it is taking more than the required time to solve issues."
"I have an issue with SnapCenter because sometimes a VM cannot be backed up... The way SnapCenter works is that it makes a backup of all the VMs and then it removes all the old backups. If one VM cannot be backed up for some reason, it has already created a new backup for all the VMs but it cannot remove the old backups. It ends up creating so many backups in VMware and it will cause a performance problem if the condition is not fixed."
"The UI, the User Interface, needs to be improved. It's not as clean or modern as it could be."
"When you have role-based access, for example, it's a bit of a problem that the person who creates the backup job is the owner of it. We are struggling a bit with this, that everyone has the same view and the same permissions in there."
"I would like to see replication support between systems. Right now, it's kind of limited. We manage them separately from the storage system interface, not from SnapCenter. It would be nice if it was integrated into SnapCenter."
"The Dashboard view needs to be more compressed with better ease of access and drill-down features. They should also reinstate Linux filesystem backups of storage volumes (which existed in the prior version)."
"We tend to have a lot of Hyper-V... so now we have two management consoles and we would ideally like to leverage SnapCenter to include Hyper-V."
"The replication feature needs improvement in future releases."
"We have experience some difficulties with our current support. We are engaging in engineering level support because some of our problems are more technical."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while NetApp SnapCenter is ranked 42nd in Backup and Recovery with 24 reviews. Commvault Cloud is rated 8.6, while NetApp SnapCenter is rated 8.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of NetApp SnapCenter writes "A stable solution that is mostly used by banks and financial institutions". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas NetApp SnapCenter is most compared with Veeam Backup & Replication, Cohesity DataProtect, NetApp Cloud Backup, Veritas NetBackup and Delphix. See our Commvault Cloud vs. NetApp SnapCenter report.
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