We performed a comparison between Commvault Cloud and Synology DSM based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Complete Data Protection is convenient because you can manage various types of databases, and it's pretty easy to set it up."
"Not everyone has agents for everything and Commvault has agents for most products. It's the most complete."
"Commvault can actually come in and assist you with aspects of the implementation - and they are quite helpful."
"The email archiving feature is very smooth and better than others."
"The embedded deduplication engine is really good because we use a Near Line SAS disk as a repository for our backups, and we don't need to pay for another appliance such as a Data Domain or Quantum so that we can have hardware-based deduplication."
"It runs all the tests and emails us the reports. We take daily, weekly, and monthly snapshots, and I integrate the storage snapshot scripts with the Commvault workflow. The Commvault workflow runs all the scripts and sends us the reports. It also features cloud-side reports and workflows. Commvault has many tools for backing up, restoring, and archiving things, but we use another service for our archives."
"The expanse of the decoys that they have is valuable. They cover everything on the corporate side that you would think of, such as Windows, Linux, and even applications like SAP. They also go into the OT environment and emulate OT devices as well."
"It's very easy to set up the storage across all platforms. This allows us to be dynamic and change on-the-fly."
"Synology DSM is very easy to work and operate."
"The product performs well. It is easy to use and implement."
"The solution's most valuable feature stems from its ease of use, making it the tool's most interesting part."
"The most valuable features are the basic storage, file management, Btrfs file system, and built-in backups that come with the solution."
"Because of its simplicity and the wide array of features it offers, I would recommend DSM for both tech-savvy individuals and those who prefer a straightforward file-serving solution."
"The most valuable features of Synology DSM are its security and connectivity."
"The most valuable aspect is its ability to handle multiple disks."
"It offers a variety of software options through its package center, allowing users to customize their NAS device to serve multiple purposes."
"There are two ways to use it and I prefer the web-based one over the app. I wish they were a little bit more matched in what they offer because the features aren't as available in the web-based interface as they are in the app."
"I would like to see more customizable reports. I have reports going right now, but the daily report, for example, shows something like 40 jobs that ran when there are just a few endpoints on there. I'd like to just know if the endpoint was successfully backed up, not how many times. More customizable reports would be nice to have."
"When we send a query to Commvault, they take a long time to answer our questions."
"The workflow has room for improvement."
"The initial setup is rather complex, especially when switching versions."
"Commvault's price is quite high."
"They reply to the support portal weekly, but there are some delays."
"Mostly controls, visibility, cost allocation."
"Users may lose their data if they don't configure the solution properly."
"One area where Synology DSM could improve is in enhancing its ability to detect and respond to security threats during backups and replication."
"Even though Synology provides a backup solution, it does not recognize the VM movement across cluster hosts."
"The product's only shortcoming is pricing, as it is an expensive solution."
"There's a surveillance application that allows you to connect IP cameras and stream footage to Synology and it is a great feature, but it's not always clear that adding more cameras may require purchasing additional licenses."
"The platform could be much more cost-effective and flexible for integrating third-party products."
"Synology DSM is a good enough solution for small and medium companies, but I have not seen a big configuration of the solution for a big organization."
"Synology DSM's user interface is not quite intuitive."
Commvault Cloud is ranked 3rd in Backup and Recovery with 104 reviews while Synology DSM is ranked 21st in Backup and Recovery with 10 reviews. Commvault Cloud is rated 8.6, while Synology DSM is rated 9.0. The top reviewer of Commvault Cloud writes "Provides excellent visibility and helps reduce costs and time". On the other hand, the top reviewer of Synology DSM writes "Reliable and cost-effective". Commvault Cloud is most compared with Veeam Backup & Replication, Rubrik, Veeam Backup for Microsoft 365, Azure Backup and Zerto, whereas Synology DSM is most compared with Veeam Backup & Replication, UrBackup, ExaGrid Tiered Backup Storage, SyncBack Pro and Acronis Cyber Protect. See our Commvault Cloud vs. Synology DSM report.
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