We performed a comparison between CyberArk Identity and IBM Cloud Identity Service based on real PeerSpot user reviews.
Find out in this report how the two Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."
"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."
"I found the solution to be stable."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The user identification is simplified, and managing user privileges, whether adding or revoking them, is also quite straightforward when utilizing CyberArk SaaS."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"They could improve their UI and make everything more user-friendly."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"We would like to see an improvement in the ability to manage mobile devices."
"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."
"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"They can include the Mobile Device Management (MDM) feature."
"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
Earn 20 points
CyberArk Identity is ranked 7th in Identity and Access Management as a Service (IDaaS) (IAMaaS) with 17 reviews while IBM Cloud Identity Service is ranked 24th in Identity and Access Management as a Service (IDaaS) (IAMaaS). CyberArk Identity is rated 8.2, while IBM Cloud Identity Service is rated 8.0. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of IBM Cloud Identity Service writes "Excellent support, beneficial integration, and low maintenance". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and PingFederate, whereas IBM Cloud Identity Service is most compared with Microsoft Entra ID. See our CyberArk Identity vs. IBM Cloud Identity Service report.
See our list of best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.
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