We performed a comparison between CyberArk Privileged Access Manager and Oracle Access Manager based on real PeerSpot user reviews.
Find out in this report how the two Access Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I found it valuable that CyberArk Privileged Access Manager can be integrated with PTA (privileged threat analytics), and this means that it will tell you if there's a risk to the logins and signs of risk and if risky behavior is observed. It's a good feature. Another good feature is the CPM (central password manager) because it helps you rotate the passwords automatically without involving the admins. It can go and update the scheduled tasks and the services. At the same time, if there's an application where it cannot do all of these, CPM will trigger an automatic email to the application owners, telling them that they should go ahead and change the password. This allows you to manage the account password that CyberArk cannot manage, which helps mitigate the risk of old passwords, where the password gets compromised, and also allows you to manage the security of the domain."
"The password management feature is valuable."
"It gives us the capability to rotate passwords."
"You can write different types of policies for custom business needs or any developer needs. If they need certain functions allocated, they can be customized easily."
"The threat analytics is an important feature."
"Their legacy of more than 20 years is very valuable. It brings a lot of stability to the product and a wide variety of integration with the ecosystem. Because of these factors, it has also been very successful in deployment. So, the legacy and integration with other technologies make the PAM platform very stable and strong. In terms of features, most of the other vendors are still focusing just on the privileged access management or session recording, but CyberArk has incorporated artificial intelligence to make PAM a more proactive system. They have implemented threat analytics into this, and there is also a lot of focus on domain controller production, Windows Server protection, and stuff like that. They have also further advanced it with the security on the cloud and DevOps systems. They have a bundle licensing model, which really helps. They don't have a complex licensing model. Even though in our market, people say CyberArk is expensive as compared to some of the other products, but in terms of overall value and as a bundling solution, it is an affordable and highly scalable product."
"We found the initial setup to be easy."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"The product was built to be scalable."
"In general, the customization that is offered is very good. The company that I am working with currently is using this feature quite extensively."
"Once it is set up, it is easy to use and it integrates with most of the products on the market."
"The product supports customization."
"The scalability of the solution is good. We haven't felt we've been restricted from expanding as necessary and we haven't heard of any issues from our clients."
"The product allows customization via custom code."
"The MFA is the most valuable aspect."
"My company has used most features of Oracle Access Manager for various implementations, but the most helpful feature of the solution for the business and customers is single sign-on."
"It can be made user-friendly, in the sense of the console is pretty outdated."
"I would like to see better automation in granting access, better tools, more efficient tools, to be able to customize the solution that CyberArk provides."
"When I was a component owner for PAM's Privileged Threat Analytics (PTA) component, what I wanted was a clear mapping to the MITRE ATT&CK framework, a framework which has a comprehensive list of use cases. We reached out to the vendor and asked them how much coverage they have of the uses cases found on MITRE, which would have given us a better view of things while I was the product owner. Unfortunately they did not have the capability of mapping onto MITRE's framework at that time."
"We had an issue with the Copy feature... Apparently, in version 10, that Copy feature does not work. You actually have to click Show and then copy the password from within Show and then paste it. We've had a million tickets and we had to figure out a workaround to it."
"The usual workload is sometimes delayed by the solution."
"Tech support staff can be more proactive."
"I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore."
"Areas the product could be improved are in some of the reporting capabilities and how the reports are configured."
"In the next release, I would like to see improvements made to the interface."
"May not integrate easily with non-Oracle products."
"The technical support is not very good at all."
"In the next release, they should focus more on use cases related to customer access management, customer identity, and access management."
"The initial implementation can definitely be improved because you have to work on several components to configure it correctly."
"There could be some improvements in the documentation and overall knowledge base of the solution."
"The pricing of the solution is in need of improvement. Oracle products are very expensive."
"There are problems with stability."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 142 reviews while Oracle Access Manager is ranked 10th in Access Management with 15 reviews. CyberArk Privileged Access Manager is rated 8.8, while Oracle Access Manager is rated 7.6. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Oracle Access Manager writes "A convenient solution that supports customization and provides many features in a single suite". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Oracle Access Manager is most compared with Okta Workforce Identity, Microsoft Entra ID, ForgeRock, Auth0 and F5 BIG-IP Access Policy Manager (APM). See our CyberArk Privileged Access Manager vs. Oracle Access Manager report.
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