We performed a comparison between CylanceOPTICS and SentinelOne Singularity Complete based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet is very user-friendly for customers."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The most valuable feature is the analysis, because of the beta structure."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The price is low and quite competitive with others."
"Ability to get forensics details and also memory exfiltration."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"It's pretty unintrusive"
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The solution has a high level of trust in the industry."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"Deep Visibility is a valuable feature."
"Device control and network control are valuable."
"The tool deletes the problem-causing process and prevents issues."
"The most valuable feature of Singularity Complete is the Ranger function."
"I like that SentinelOne doesn't use a lot of system resources or make the system slow. It also performs a full scan quickly—within two hours. It has an easy-to-use end-user GUI."
"The most valuable features are asset tracking, patching, endpoint tagging, and policy updates."
"SentinelOne's auto-rollback feature is the most valuable."
"The remediation and rollback features are pretty impressive."
"ZTNA can improve latency."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The only minor concern is occasional interference with desired programs."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"Making the portal mobile friendly would be helpful when I am out of office."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The product's technical support is slow."
"One minor issue that somebody mentioned was that they didn't like their management console."
"The detection component is something that they have to work on."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's initial setup process could be easy."
"Too many false positives are reported."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The reporting is very weak and not very good at all."
"I rate Singularity Cloud Workload Security's stability a four out of ten."
"Improvement seems necessary, especially with the focus on enhanced support."
"Managing the false positives creates additional management overhead. The behavioral analysis engine might misinterpret real user behavior as malware. For example, a drafter was cleaning up a Revit folder and deleting 4,000 files. That looks like ransomware. The SentinelOne agent kicked his computer off the network."
"The SentinelOne portal is not user-friendly, which is one of its drawbacks."
"The UI appears to be flat, and I wish to have the ability to customize it with features and buttons that are tailored to our needs."
"I'd like to see more documentation."
"We'd like SentinelOne to upgrade automatically. It doesn't automatically update the agent if some system has an older version of the SentinelOne. It has to be triggered from the console."
"Managing the alerts is a challenge. Singularity generates a lot of alerts and false positives."
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CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while SentinelOne Singularity Complete is ranked 2nd in Endpoint Detection and Response (EDR) with 177 reviews. CylanceOPTICS is rated 7.6, while SentinelOne Singularity Complete is rated 8.8. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of SentinelOne Singularity Complete writes "Provides peace of mind and is good at ingesting data and correlating". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas SentinelOne Singularity Complete is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Darktrace, ThreatLocker Protect and Wazuh. See our CylanceOPTICS vs. SentinelOne Singularity Complete report.
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