We performed a comparison between CylancePROTECT and Malwarebytes based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"NGAV and EDR features are outstanding."
"Fortinet is very user-friendly for customers."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"Centralized dashboard online which can be used for managing a huge product."
"The initial setup of CylancePROTECT is very easy."
"In most cases, the solution's ability to detect in the MITRE framework, and its ability to be able to detect attacks in any one of seven or eight different areas of the life cycle of an attack is very useful."
"Its setup is simple if you have a Windows device; it is executable."
"The solution is very quick at easily changing the levels of protection for each computer and the server."
"CylancePROTECT works on AI technology, is always up to date, and uses very few resources on your devices."
"It comprehensively finds and removes malicious software."
"Provides successful ransomware shut down operations."
"The product provides notifications for suspicious events. We have several public access points. The product helps to prevent unauthorized entry. Its most valuable features are pre-installation procedures and a cloud console. The console's interface is simple and can be viewed easily to take action. It covers everything in terms of security threats."
"I was very satisfied with Malwarebytes in terms of its antivirus abilities."
"The pricing of the product is very good."
"Malwarebytes is a comprehensive solution for keeping endpoints safe and secure from intruders, viruses, malware and so on."
"The protection is really good with Malwarebytes. It's also user friendly and quite easy to set up."
"When it comes to frontend protections, it has some of the best definitions. In addition, they do traditional signature and heuristic detection a lot better than Microsoft and some other players in that space."
"The dashboard isn't easy to access and manage."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We find the solution to be a bit expensive."
"The support needs improvement."
"Cannot be used on mobile devices with a secure connection."
"Detections could be improved."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"Additionally, their channel management has been lacking, with a notable disregard for small and medium-sized businesses, focusing primarily on large enterprises and very large MSPs."
"The product does not do a lot of reporting on what it is taking care of. Enhanced reporting would be a welcome improvement."
"An area for improvement in CylancePROTECT is its pricing, as it's a bit costly."
"We would like to see secure integration and multi-factor authentication to be able to access the administration dashboard."
"Work on the math model. We are catching a lot of false positives, which gets to be a pain at the start of a deployment."
"While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating."
"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening."
"They could improve on the false positives, reporting and whitelisting features."
"It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues."
"The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it."
"My clients have frequently encountered some tech support scams where when you go to a particular website, it throws up a fake warning to you and states that you need to call this number."
"Malwarebytes can improve its network database. Malwarebytes can scan the files and registry. It can scan the system with a light agent. It will not impact the performance of your PC. You can do the full scan and database scan using the EDR, and the RAM and CPU consumption will not increase."
"They can include advanced scanning and improve reporting. I scan malware on the pen drive. Some more reports need to be added for that. It should also provide better protection because we have a new version of the malware."
"This solution reports far too many false positives!"
"Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult."
"The interface could be improved. Currently, you need to really dig around to find the elements you need."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 39 reviews while Malwarebytes is ranked 18th in Endpoint Protection Platform (EPP) with 34 reviews. CylancePROTECT is rated 8.0, while Malwarebytes is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Malwarebytes writes "Intuitive, easy to use, and does a good job of catching and stopping things for the most part and has a unique rollback feature". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Malwarebytes is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, HP Wolf Security, SentinelOne Singularity Complete and Check Point Harmony Endpoint. See our CylancePROTECT vs. Malwarebytes report.
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