We performed a comparison between CylancePROTECT and Trellix Endpoint Security based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The solution was relatively easy to deploy."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"NGAV and EDR features are outstanding."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The deployment of updates is easy."
"I like the AI and mathematical components that they use."
"The most functional item that we use is the process to turn off the false flags that it causes."
"The solution’s AI is its most valuable feature."
"It handles situations that the other threat management tools wouldn't find. It has worked well covering the weaker sides of the other products that we're integrating."
"I find the actual overall endpoint malware protection the most valuable feature of CylancePROTECT."
"It provides good insight into the programs, applications, or websites that may need attention."
"The most valuable features are script blocking and macros within Word documents for stopping unwanted applications from running in the background."
"The endpoint security, antivirus and firewall are the most valuable features of Trellix Endpoint Security."
"When Intel acquired McAfee they worked on the protocol so that all vendors can work on the same platform. It's a very big improvement in McAfee. All McAfee products talk to each other. Other vendor's products can join this platform as well so it makes it more powerful on the enterprise side for McAfee."
"The solution is reliable."
"It can be deployed quickly, and it's scalable. Those are the two advantages of it."
"It's easy to use and it's very powerful. It offers nice endpoint protection."
"Technical support is always available and very helpful."
"The most valuable feature of Trellix Endpoint Security is containment, which takes less than a minute."
"It's easy to use."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We'd like to see more one-to-one product presentations for the distribution channels."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"The only minor concern is occasional interference with desired programs."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"It is hard to manage."
"The management console needs a little maturity in how it presents data and allows the administrator to drill down or search across systems."
"The security scripting needs improvement. It needs deeper security for scripting."
"It was not effective. There were a lot of false positives, even when we use Adobe, and everybody uses Adobe, which is not a threat."
"The process of whitelisting a script that you want to be able to run can be a little bit difficult, or awkward."
"The AI of CylancePROTECT has room for improvement. I'm on a trial license of SentinelOne, and its AI is much better than what's on CylancePROTECT."
"I would say one thing that they might need to bring in is protection for mobile devices."
"The solution’s user interface could be improved."
"There are times the solution has some additional software added that is not fully integrated properly, such as Exchange Group Sheild. It is quite old and is not fully integrated properly and could be improved."
"An area of improvement for this solution is to make it easier to manage."
"Technical support is an area that can be improved because sometimes, the response time is a bit slow and the explanation is short."
"It didn't work well for some of the use cases. We have different use cases for each entity. Their support is also not good and needs improvement."
"Technical support from the vendor is very bad."
"It would be nice if the solution was a bit more stable."
"They can make it free, but that's not going to happen."
"The solution should provide a more easy way to uninstall it on specific stations."
CylancePROTECT is ranked 23rd in Endpoint Protection Platform (EPP) with 39 reviews while Trellix Endpoint Security is ranked 10th in Endpoint Protection Platform (EPP) with 94 reviews. CylancePROTECT is rated 8.0, while Trellix Endpoint Security is rated 8.0. The top reviewer of CylancePROTECT writes "Ensures advanced AI-driven threat detection to provide robust endpoint security, effectively preventing both known and unknown threats with minimal impact on system performance". On the other hand, the top reviewer of Trellix Endpoint Security writes "Good user behavioral analysis and helpful patching but needs better support services". CylancePROTECT is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Trellix Endpoint Security is most compared with Microsoft Defender for Endpoint, Trellix Endpoint Security (ENS), CrowdStrike Falcon and Cortex XDR by Palo Alto Networks. See our CylancePROTECT vs. Trellix Endpoint Security report.
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