We performed a comparison between Cynet and ESET Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cynet offers strong ransomware protection and an intuitive interface. ESET Endpoint Security is highly regarded for its encryption capabilities, effortless automatic updates, and intuitive interface. Cynet needs to expand device support and add customization options. Users suggest improving network monitoring and strengthening integration with other tools. ESET Endpoint Security has room for improvement in terms of faster threat alerts, automation, and ransomware protection.
Service and Support: Cynet's customer service is consistently lauded for its excellence. They have a dedicated support team that is available round the clock, and they also have a contingency plan for urgent incidents. ESET's customer service is praised for its helpfulness and quick response.
Ease of Deployment: Cynet’s setup is highly efficient, with the ability to configure thousands of devices quickly. The setup process for ESET Endpoint Security is generally regarded as effortless.
Pricing: Customers generally think Cynet is affordable and a good value for its features. ESET Endpoint Security is considered to be reasonably priced with various licensing options.
ROI: Cynet yields an excellent ROI by preventing cyberattacks and safeguarding sensitive data. Some reported a high ROI from ESET Endpoint Security due to cost savings, while others find it difficult to measure its effectiveness.
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is stable and scalable."
"The product detects and blocks threats and is more proactive than firewalls."
"The most valuable feature is the analysis, because of the beta structure."
"The stability is very good."
"This is stable and scalable."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The setup is pretty simple."
"The initial setup is simple and user-friendly."
"It provides good protection from ransomware and malware attacks. It is very good as compared to other products. If any threat is there, their support is very good. They immediately respond to the users and do a follow-up. They call us and also provide email support."
"It is quite stable. I would rate the stability of the solution a nine out of ten."
"This solution requires less management and is very easy to use."
"A reliable security system that automatically quarantines anything suspicious."
"The most valuable aspect of this solution is that it is a complete solution, which makes cyber security very free and almost perfect. There is no such thing as perfect cyber security, but as far as it can go, sign it comes close to being perfect and holistic. Cynet is always comprehensive from the perspective of functionality, as well as from the standpoint that it encompasses not only technology but also processes and people. The triad of people, processes, and technology is crucial and should always be in place. To my knowledge, no other product or platform combines all three components into one, but Cynet does."
"I like that it is possible to use the solution to check more information about the users' devices."
"The visibility it gives is excellent."
"The administration is its most valuable feature as I can see all versions in one place."
"In terms of the current global landscape, it is a great solution."
"ESET provides good protection."
"A feature we like is setting the GUI of ESET Endpoint Security/ESET File Security to silent mode because some servers and clients can have performance issues."
"If it detects ransomware or something, it can isolate that computer."
"ESET Endpoint Security is stable, I did not have any issues with it."
"The solution has very useful MDM features."
"I rate ESET Endpoint Security eight out of 10 for ease of setup. Setting up ESET can be straightforward or complicated depending on the customer's environment. The deployment time varies, but it's typically around five days. We have a team of four or five people involved in the deployment. Only one person is needed for maintenance. The only maintenance is adjusting the configuration of the dashboard."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Cannot be used on mobile devices with a secure connection."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"I haven't seen the use of AI in the solution."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"We'd like to see more one-to-one product presentations for the distribution channels."
"SIEM - Although with their Centralised Log Management Cynet has created the basis for SIEM functionality, this is to be expanded in the near future."
"The reporting functionality in Cynet may not be as comprehensive or flexible as desired."
"I cannot provide more details about Cynet's automation features. While Cynet claims to be automated, the specifics of this automation are unclear. They claim to have a high capability to detect and block attacks, but I am cautious about companies that claim to solve every problem without limitations. It does help in identifying malware on the network but doesn't specifically identify vulnerabilities."
"The reporting is a little weak and could be improved. The other downside is that Cynet does not use the local time zone. It's based off of Greenwich Mean Time."
"I'd like to see more data loss prevention within the product."
"A support center in Asia is needed."
"Compliance reports need to improve."
"Cynet fails to deploy the same technology in mobile devices."
"We have experienced some problems with the actualization of some endpoints. We then have to manually reinstall the version on these endpoints."
"There are no areas for improvement. It does everything the consumer needs."
"It can be hard to set up if you need to customize it."
"The user interface of ESET Endpoint Security could be more user-friendly and more features could be added."
"It's hard to get support for ESET in Hong Kong and China. There's a number to call that goes nowhere. You can upgrade to the premium service, but there are a few restrictions."
"Everything has some kind of room for improvement."
"The solution should offer more security surrounding blacklisted websites."
"We are looking to move towards an EDR solution rather than EPP. EDR is a solution that can dynamically detect threats based on the process behavior. It would be better if this solution was an EDR and an EPP solution, this would increase security protection."
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Cynet is ranked 17th in Endpoint Protection Platform (EPP) with 35 reviews while ESET Endpoint Protection Platform is ranked 11th in Endpoint Protection Platform (EPP) with 96 reviews. Cynet is rated 8.8, while ESET Endpoint Protection Platform is rated 8.2. The top reviewer of Cynet writes "Provides memory protection, device control, and vulnerability management". On the other hand, the top reviewer of ESET Endpoint Protection Platform writes "Easy to set up with good security and rapidly improving capabilities". Cynet is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks and Check Point Harmony Endpoint, whereas ESET Endpoint Protection Platform is most compared with Microsoft Defender for Endpoint, Kaspersky Endpoint Security for Business, CrowdStrike Falcon, SentinelOne Singularity Complete and Intercept X Endpoint. See our Cynet vs. ESET Endpoint Protection Platform report.
See our list of best Endpoint Protection Platform (EPP) vendors and best Endpoint Detection and Response (EDR) vendors.
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