Darktrace vs Microsoft Exchange Online Protection (EOP) comparison

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12,659 views|10,155 comparisons
97% willing to recommend
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829 views|391 comparisons
93% willing to recommend
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Executive Summary

We performed a comparison between Darktrace and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.

Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Darktrace vs. Microsoft Exchange Online Protection (EOP) Report (Updated: May 2024).
770,394 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Defender for Office 365 is a stable solution.""Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time.""The email protection is excellent, especially in terms of anti-phishing policies.""Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply.""The product is not resource-intensive.""The technical support is good and quick to resolve issues.""The basic features are okay and I'm satisfied with the Defender."

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"In terms of features, the data or information they collect and unsupervised machine learning are very valuable. Its unsupervised machine learning has reduced our team's effort. Both Darktrace and Vectra work on unsupervised machine learning that learns the behavior or develops a profile on its own, which allows our security team to do some other tasks rather than spending time on Darktrace or Vectra. Because of unsupervised machine learning, its detection capability is quite good. Along with that, if we utilize the integration feature properly, the automated incident response capability of Darktrace is quite useful.""The models, triggers, and alerts are customizable.""It is autonomous. So, it learns. It uses algorithms and AI to learn the common behavioral patterns on the network, and it is able to identify threats based on abnormal patterns.""The NDR is good in their solution and they have NTG for email.""It is very easy to work with Darktrace once you know how it works and the type of permissions that you need to get related to the security over a network. The interface is awesome. I'm sure that you have seen Ironman, and you know Jarvis, the computer of Tony Stark. The interface of Darktrace is very similar, and you can see in 3D, like a hologram, the whole network, traffic, and all the traces inside the network. The interface is awesome, and it provides a lot of information. At least for us, it is very easy to handle this interface, get the reports, and do the interpretation of those reports. Darktrace also provides mobile monitoring. With an app on your mobile phone, you can view the information live, which is very useful for area directors and field engineers. Darktrace can be also correlated with any type of big data solution, such as Splunk.""I find it very good in the way that they show the past events, including the attack history.""The ability to detect activity on the network is very useful to us. Even if it's not necessarily an illegal activity, if it is abnormal activity, it is able to detect it and notify us.""The most valuable feature of this solution is that it does not require human intervention to eliminate a threat."

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"Microsoft EOP's most valuable feature is a shared mailbox.""We can migrate seamlessly without any disruptions to our operations.""We use the solution to receive emails. We do not use the calendar function as our clients are slow adaptors to the latest features.""It is scalable.""It is an easy solution.""The most valuable features of Microsoft Exchange Online Protection are the EOP, ATP, safe links, fishing, and antispam.""With Microsoft Exchange Online Protection, if malware is attached to a mailer, it's very easy to go into the incident alert and find out what's happening with that identity and the mail.""It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."

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Cons
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included.""We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice.""You should be able to deploy Defender for every subscription without the need to add servers.""Too many false positives and lacks an accurate capability to detect malicious SharePoint sites.""The company should focus on adding threats that the solution is currently unable to detect.""One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration.""In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement.""This product's effectiveness could be improved, in terms of detecting unwanted spam or even malware between the emails, compared to other products."

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"There aren't so many third-party vendor platforms natively integrated with the platform.""It's a very complex platform.""Darkforce could be improved in the range of the interface; how to interact with the actions it's taking or not taking.""One thing I would like is for Darktrace to flag SMB traffic more accurately. Currently, it only flags that SMB traffic has occurred, but it doesn't specify which file was being transferred. This makes it difficult to investigate incidents involving SMB traffic, as we don't have concrete evidence of what was being sent.""I would like to see a feature where the tool ingests information from an anti-malware product that is present at the endpoint.""The cost is a bit on the higher side.""The solution could be easier to use.""We'd like threat hunting, and we'd like to see a global solution that can automate vulnerability scans. I know it is something they are working on."

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"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations.""We have experienced issues while migrating from on-prem to the cloud. The tool needs to improve its stability.""They should specify the difference between Defender for Office 365 and Exchange Online Protection.""Having orchestration features added to Microsoft Exchange Online Protection, particularly automation and remediation, would be quite useful.""We would like the solution to have more in-built intelligence in the way that it reviews potential security risks, rather than our team constantly having to update the policies.""I think the implementation could be more streamlined.""Performance and speed should continue to be improved.""The product could be more stable. Microsoft products could be more stable because sometimes, even though they are updating some things, we cannot find those updates."

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Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "It is inexpensive considering what it can do and the competition."
  • "The pricing is a little high compared to the competition."
  • "Our customers feel that the price of Darktrace is quite high compared to other solutions."
  • "The pricing is very flexible for Darktrace. Sometimes, a customer does not have the appropriate budget, but Darktrace can handle that. They offer monthly payments, so the customer can acquire the solution very easily."
  • "When it comes to large installations, it can be expensive, but for small accounts it's fine."
  • "It is a very expensive product."
  • "It is expensive. I don't have the price for other competitors."
  • "This solution is expensive."
  • More Darktrace Pricing and Cost Advice →

  • "The price could be lower."
  • "The solution is priced high and could be less expensive compared to other solutions."
  • "The solution is expensive but is backed by Microsoft's reputation."
  • "The price of Microsoft Exchange Online Protection is reasonable."
  • "It is a low-price solution."
  • "Apart from the license fee for the solution, there are no additional costs."
  • "Online Protection is fairly expensive."
  • "The tool's pricing is excellent."
  • More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:Both of these products perform similarly and have many outstanding attributes CrowdStrike Falcon offers an amazing… more »
    Top Answer:Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is… more »
    Top Answer:A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet… more »
    Top Answer:The initial setup was easy. The configuration process is very straightforward.
    Top Answer:We face challenges with reporting features and the lack of a proper dashboard in Microsoft's portal. There's no… more »
    Top Answer:The main use case is to block suspicious links in emails. However, some functionalities like SIPP attachment are not… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    Microsoft EOP, MS Exchange Online Protection
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    Darktrace is a leading cybersecurity solution that leverages artificial intelligence and machine learning to provide advanced threat detection, response, and risk management capabilities. Many reviewers find Darktrace's AI and machine-learning capabilities to be valuable. They appreciate its ability to detect anomalies and threats that might go unnoticed by traditional security tools. Overall, the general sentiment towards Darktrace from reviewers is positive. Users seem to appreciate its scalability, stability, AI capabilities, visibility, and ease of use.

    Darktrace offers a proactive and intelligent approach to cybersecurity. It utilizes AI algorithms to learn and understand the 'pattern of life' for every user and device within a network. This understanding enables it to detect anomalies that could signify a cyber threat, from subtle insider threats to more obvious ransomware attacks.

    Its adaptability, autonomous response features, and comprehensive network visibility make it a top-tier solution for different sizes of organizations and across many industries. It was named one of TIME magazine’s ‘Most Influential Companies’ in 2021 and protects over 8,800 organizations globally from advanced cyber threats.

    Darktrace Cyber AI Loop

    The Darktrace Cyber AI Loop introduces an advanced artificial intelligence-based system for cybersecurity, designed to build a self-improving defense mechanism. This system functions like a closed loop, where each stage feeds information and insights into the next, amplifying the overall effectiveness of the platform.

    The key components of the loop are:

    • DETECT - An AI engine that monitors your network and endpoints for anomalous activity, constantly learning the normal behavior of your users and devices. It identifies suspicious patterns and potential threats in real-time, even from never-before-seen attacks.
    • PREVENT - This proactive arm analyzes vulnerabilities and identifies weaknesses in your IT infrastructure. It prioritizes patching and configuration changes to harden defenses before attackers can exploit those vulnerabilities.
    • RESPOND - When DETECT identifies a threat, RESPOND takes immediate action to contain and neutralize it. This can involve isolating compromised devices, disrupting attacker activity, and automatically escalating critical incidents to human analysts.
    • HEAL - This newest addition to the loop focuses on post-incident recovery. It automatically restores compromised systems, cleans infected files, and helps to prevent the attack from spreading further.

    Darktrace's AI algorithms can identify threats that traditional security tools might miss. It continuously learns and updates its understanding of what is normal for each environment, ensuring that it can quickly detect and respond to unusual activities that could indicate a breach. Darktrace's Antigena module can autonomously respond to threats in real time. This is particularly crucial in containing fast-moving threats like ransomware, where every second counts. 

      Darktrace's solution provides unparalleled visibility into all parts of the network, including cloud services, IoT devices, and industrial control systems. This comprehensive coverage ensures that no part of the network is left unprotected. However, while the Darktrace Cyber AI Loop offers a robust solution, it is not a complete cure-all and requires careful implementation and integration with existing security frameworks.Darktrace offers a comprehensive and unified approach to cybersecurity. It provides continuous protection against known and unknown threats, regardless of where they emerge. Darktrace's solutions provide visibility into your cloud infrastructure, continuous monitoring of application usage and communication patterns (e.g., identification of suspicious actions like unauthorized data access), comprehensive email security that goes beyond traditional spam and phishing filters, real-time protection for endpoints, and continuous monitoring of network traffic and device activity.

      Darktrace also provides specialized coverage to secure your zero-trust architecture. Identifies compromised identities, unauthorized access attempts, and risky data exfiltration within a least-privilege environment. Finally, it has a dedicated solution for safeguarding industrial control systems and critical infrastructure. Monitors communication patterns, device behavior, and physical access within OT environments, protecting against operational disruptions and cyberattacks.

      Microsoft Exchange Online Protection (EOP) is a comprehensive email filtering and security service designed to protect organizations from spam, malware, and other email-based threats. It provides advanced threat protection, anti-malware and anti-spam filtering, and data loss prevention capabilities.

      With EOP, organizations can ensure the security and integrity of their email communications. It uses multiple layers of filtering and scanning to detect and block malicious content, including phishing attempts, viruses, and ransomware. EOP also leverages machine learning and artificial intelligence to continuously improve its threat detection capabilities.

      In addition to its robust security features, EOP offers advanced anti-spam filtering to reduce unwanted and unsolicited emails. It uses a combination of reputation-based filtering, content filtering, and sender authentication techniques to identify and block spam messages.

      EOP also includes data loss prevention (DLP) capabilities to prevent sensitive information from being leaked or shared inappropriately. It allows organizations to define policies to detect and prevent the transmission of sensitive data, such as credit card numbers or social security numbers, via email.

      Furthermore, EOP integrates seamlessly with Microsoft Exchange Online and other Office 365 services, providing a unified and integrated email security solution. It can be easily managed through the Exchange admin center, allowing administrators to configure and monitor security settings, review reports, and manage quarantined emails.

      Sample Customers
      Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
      Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
      Information Not Available
      Top Industries
      REVIEWERS
      Manufacturing Company16%
      Computer Software Company16%
      Comms Service Provider13%
      Government6%
      VISITORS READING REVIEWS
      Computer Software Company17%
      Financial Services Firm9%
      Manufacturing Company7%
      Government7%
      REVIEWERS
      Financial Services Firm19%
      Computer Software Company13%
      Healthcare Company6%
      Manufacturing Company6%
      VISITORS READING REVIEWS
      Computer Software Company16%
      Financial Services Firm8%
      Government7%
      Manufacturing Company7%
      REVIEWERS
      Computer Software Company25%
      Retailer13%
      Financial Services Firm13%
      Energy/Utilities Company6%
      VISITORS READING REVIEWS
      Computer Software Company15%
      Government9%
      Financial Services Firm8%
      Manufacturing Company7%
      Company Size
      REVIEWERS
      Small Business42%
      Midsize Enterprise16%
      Large Enterprise42%
      VISITORS READING REVIEWS
      Small Business30%
      Midsize Enterprise19%
      Large Enterprise51%
      REVIEWERS
      Small Business51%
      Midsize Enterprise20%
      Large Enterprise29%
      VISITORS READING REVIEWS
      Small Business29%
      Midsize Enterprise19%
      Large Enterprise52%
      REVIEWERS
      Small Business64%
      Midsize Enterprise15%
      Large Enterprise21%
      VISITORS READING REVIEWS
      Small Business27%
      Midsize Enterprise18%
      Large Enterprise55%
      Buyer's Guide
      Darktrace vs. Microsoft Exchange Online Protection (EOP)
      May 2024
      Find out what your peers are saying about Darktrace vs. Microsoft Exchange Online Protection (EOP) and other solutions. Updated: May 2024.
      770,394 professionals have used our research since 2012.

      Darktrace is ranked 11th in Email Security with 65 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Darktrace is rated 8.2, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Darktrace writes "Great autonomous support, offers an easy setup, and has responsive support". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Darktrace is most compared with CrowdStrike Falcon, Vectra AI, SentinelOne Singularity Complete, Cortex XDR by Palo Alto Networks and Cisco Secure Network Analytics, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Mimecast Email Security, Fortinet FortiMail and Barracuda Email Security Gateway. See our Darktrace vs. Microsoft Exchange Online Protection (EOP) report.

      See our list of best Email Security vendors.

      We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.