We performed a comparison between Datadog and Moogsoft based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I find the greatest feature is being able to search across logs from various microservices."
"Datadog's seamless integration with Slack and PagerDuty helped us to receive alerts right to the most common notification methods we use (our mobile devices and Slack)."
"They have a very good foundation in capturing metrics, logs, and traces. It's a very nice tool for that and it allows you to apply these monitoring tools in almost any technology."
"The dashboards and the performance of the software have been great."
"The biggest thing I liked was the combination of all the things - monitoring, log aggregation, and profiling."
"The ease with which we can filter, use metrics, and give accounts to customers, then let the customer filter, set up metrics, and alerts. This has been a big win for us."
"We have hundreds of microservices, and knowing how top-level requests weave throughout all of them is invaluable."
"I don't have to worry about upgrades with the AWS version."
"Moogsoft AIOps integrates seamlessly with 50-plus IT monitoring, automation, service management, notification, and collaboration tools. It also provides a great and easy-to-use interface for observing."
"Moogsoft's most valuable features are event management, correlation, and observability."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"The Event Management feature is quite valuable."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The product currently seems to be a few steps ahead of the competition."
"Moogsoft is easily deployable and ready to use."
"I like the prediction features."
"Its pricing model can be improved. Its settings should be improved for a better understanding of billing. They should also provide some alerts when there is an increase in the usage. For example, if there is 20% more increase from one week to another, the customer should get an alert."
"The solution needs to integrate AI tools."
"ECS could be improved by including more tutorials for beginners to reduce the barriers to entry."
"Datadog could have a better business analysis module."
"Could be a little more user friendly."
"The product needs to have more enterprise approach to configuration."
"I'm not sure if Datadog can monitor K8s deployments in real-time. For instance, being able to see a deployment step by step visually. This would be helpful if there were any incidents during the deployment."
"I've only been using Datadog for a few months, and at first, it was frankly overwhelming in terms of both the UI and the available capabilities."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The documentation and flexibility for generic integration could be improved."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"They should consider including Chatbot."
"It is taking a long time to set it up and could do more to roll out quickly."
Datadog is ranked 2nd in IT Infrastructure Monitoring with 137 reviews while Moogsoft is ranked 38th in IT Infrastructure Monitoring with 11 reviews. Datadog is rated 8.6, while Moogsoft is rated 7.6. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and Splunk Enterprise Security. See our Datadog vs. Moogsoft report.
See our list of best IT Infrastructure Monitoring vendors and best AIOps vendors.
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