We performed a comparison between Moogsoft and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Moogsoft's most valuable features are event management, correlation, and observability."
"Moogsoft is easily deployable and ready to use."
"There are AI features in Moogsoft. Moogsoft has one wonderful feature that allows you to convert multiple alarms into situations. Generally, all other MoM tools get the alarms, and then convert it into an incident directly. There is one extra layer they have added before converting any alarm into an incident. Suppose there are multiple alarms that are somehow all related to a single source of issue. It converts all the alarms into a single situation, which then gets converted into an incident."
"The product currently seems to be a few steps ahead of the competition."
"The Event Management feature is quite valuable."
"I like the prediction features."
"Incident management is streamlined with Moogsoft. One standout feature is its unique situation-creation capability, differentiating it from other fault management tools. While other tools typically convert alarms directly into tickets or incidents, Moogsoft adds a middle layer where multiple alarms can be aggregated into one incident. Moogsoft's strong AI capabilities also allow it to correlate similar alarms automatically based on past experiences."
"The solution is extremely helpful with correlating IP failures and it has a very good sort of flow chart of IP systems. For example, if you see a failure in system A, you can track it down to the system causing the issue. This is a very handy feature."
"Splunk's advantage is its search capability. Its search is notably faster. With Splunk, I can search easily on keywords. That is great."
"Integration with the cloud is pretty important and good for us. We found the integration with a lot of tools, not all tools yet, valuable. It does make the transfer of data, log files, and other things easier for us."
"Our clients are easily able to modify and evolve their implementations."
"The solution has plenty of features that are good."
"Splunk has significantly reduced the time in performing the task of aggregating logs, reviewing as well as time spent during investigations."
"The ability to analyze huge amounts of sales data and accurate prediction of sales forecasting is the most valuable feature."
"It's the completeness of the solution that we like the most."
"It is very scalable."
"They are very much dependent on open-source technologies like RabbitMQ message bus. They are using open-source databases, Apache Tomcat, NGINX. If we face any issues with Apache Tomcat or the RabbitMQ message bus, then we do not get support from them. We have to troubleshoot it ourselves."
"Some additional API interfacing would be great to enable getting the data out of AIOps programmatically."
"The documentation and flexibility for generic integration could be improved."
"Moogsoft is dependent on external products to do orchestration and SOP-based functionality."
"The tool needs to improve its support. It appears that the support responsiveness from Moogsoft is not aligned with the severity of the incident. Instead of proactively addressing issues, customers have to chase Moogsoft for resolution. In Moogsoft, unlike other tools like Splunk, the process follows a step-by-step sequence. You need to start each process in a specific order, typically following a sequence."
"I would like to see more integrations. It is rather difficult to install the enterprise systems with the agents."
"I would like to see how Moogsoft integrates with the multi-cloud and brings out a single pane of glass, to see everything on one screen."
"It is taking a long time to set it up and could do more to roll out quickly."
"Delays in responses from the technical team can pose challenges for both vendors and clients, especially considering that Splunk applications and machine solutions are critical assets."
"The security can be improved."
"It needs integration with a configuration management solution."
"Its interface could be improved."
"It is a good product, but the Achilles heel for a lot of organizations is the cost model for it because it gets expensive. That's because the model is based on how much data it processes a day, which can be prohibitive, especially if you have a lot of data. A lot of customers may not be ready for the sticker shock on how to fully leverage the product. I realized that the reason for that is that when it was originally designed, it was kind of like a big data modeling application. If they want to have a bigger customer base, they can come out with subsets of their product that are focused on specific things and have different pricing models. It may help with the cost."
"This solution could be improved by better pricing in general and by easier installation."
"Free-floating panels in the dashboards are like a glass table."
"Writing queries is a bit complicated sometimes."
Moogsoft is ranked 6th in IT Operations Analytics with 11 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 228 reviews. Moogsoft is rated 7.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of Moogsoft writes "A cost-efffective cloud solution for noise filtration but needs enhanced interfaces". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". Moogsoft is most compared with ServiceNow IT Operations Management, BigPanda, Dynatrace, OpsRamp and SolarWinds NPM, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Elastic Security and Microsoft Sentinel. See our Moogsoft vs. Splunk Enterprise Security report.
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