We compared Dell NetWorker and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell NetWorker needs improvements in reporting, integration, and documentation. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"It is scalable software. All you need to increase is its RAM and CPU. It's pretty easy."
"The response time of the tech support is swift. The support is fantastic."
"The standout feature of Dell NetWorker is its expertise in handling our VMware environment."
"The best feature of Dell EMC NetWorker is its wide spectrum of available plugins for each and every software that you can back up, such as SAP HANA, Oracle, AXI-based machines, or Dell-based machines. Whatever you want to back up, you can do it with Dell EMC NetWorker. It is a very solid backup software. It is the oldest backup software from EMC, and it comes from Dell EMC's legacy."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"I like that it's stable and scalable."
"The GUI is user-friendly."
"Anybody could drive the GUI."
"What I like the most about Rubrik is its user-friendly interface."
"Rubrik has brought all of our backups under a single pane of glass and made recovery extremely simple."
"The security and the ransomware protection are most valuable."
"In the event of any issues or questions, the support is top-notch. We rarely need to use support, but when they are needed, they are always quick to respond and very knowledgeable."
"The system is able to determine when it is the best time to do backups. This is SLA-driven, and if it is not possible to maintain this SLA, the system will tell you too."
"Rubrik is a faster unit from a hardware perspective. Things, like Live Mount, mean we can bring services back straightaway, then have them transition back into the live storage in the background. Because we can use Live Mount to do instant restores, a restore is now a five-minute job. Then, the rest of it is done in the background, rather than doing something for an hour before you actually get the restore back."
"It has a good interface which is simple to navigate and utilize."
"The initial setup is easy."
"There could be a possibility of constructing full backups from incremental data intelligently."
"I would like to see encryption included in the next release to encrypt the data that we are backing up."
"There are some limitations regarding scalability of the product."
"The software also isn't user-friendly like Convault or Rubrik. The solution errors and management aren't so good in comparison."
"The interface could have a different appearance."
"The solution could be graphically better."
"The product should provide integration with AWS."
"It would be beneficial to have a single user interface for all of the features."
"Troubleshooting failed backups is difficult, and deciphering the logs without the help of support is usually almost impossible."
"The licensing cost is quite high. That is something that needs to be worked out, because so many times it happens that the team does not have the budget or there are other issues at that time. Cost has become an important factor in deciding whether to continue with the Rubrik solution."
"It needs to keep innovating to stay relevant in the data management field."
"They support Hyper-V and it works with our CloudOut, the cloud DR, but they seem to add features for VMware first and Hyper-V gets added second or sometimes several releases after the VMware feature comes out."
"The solution needs to be more secure and needs to better protect against ransomware."
"The web interface could benefit from some improvement, particularly in terms of alerting and dashboard clarity. The cloud web interface is somewhat confusing and could use more development attention. Additionally, it's essential to ensure that local on-premise management options remain available alongside cloud-based solutions, as internet availability can affect backup management. Regarding features, cross-hypervisor restore functionality would be a valuable addition, allowing for greater flexibility in restoring VMs across different environments."
"The reporting, in particular the customization of reports, needs to be improved."
"Its cost is high."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Rubrik is ranked 4th in Backup and Recovery with 82 reviews. Dell NetWorker is rated 7.8, while Rubrik is rated 9.2. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Rubrik writes "Easy to use with minimal training required, innovative, good support". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Azure Backup, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud and Zerto. See our Dell NetWorker vs. Rubrik report.
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