We performed a comparison between Device42 and OpenText Universal Discovery and Universal CMDB based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management Databases solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The pricing is reasonable."
"We use the automatic IT asset discovery for different things, like VMware discovery and SNMP discovery for network devices. It helps us to keep hardware information up to date in Device42, and the VMware discovery helps us to keep virtual device inventory up to date... We are sure to have 100 percent of our devices in Device42. Not more, not less."
"The import/export for bulk operations is a valuable and good feature."
"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."
"The auto-discovery is brilliant. You can have it scheduled to run on a regular basis, and the infrastructure is always getting updated within the platform. I would rate the asset discovery very highly. It's very comprehensive. It covers quite a lot of different methods for doing discovery and it supports a lot of different types of hardware as well."
"I like the tool's agentless discovery feature. The tool configures the devices based on the documentation provided. I am also impressed with its auto-discovery feature. The tool also keeps on tracking and finds whatever is in the environment."
"The most helpful feature in Device42 was the import feature, where you can seamlessly import your information into the configuration database manager."
"It has agentless discovery; you don't need to put agents on your servers. You can open one or two ports to discover all your infrastructure."
"It scales easily with future expansion."
"The auto-discovery feature is great."
"It can discover various pieces from hardware, software, custom applications, and tie them together to create a map using ASM."
"The product is easy to set up."
"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."
"The most valuable feature of this solution is the discovery."
"It can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."
"The only thing which I have noticed so far that is not good is that we had an issue with some reporting from the tool, reporting we had to export. We couldn't do it in the way we wanted to, so we tried to reach out to their support but it took pretty long until we understood how we can manage the reports. We still haven't received a complete explanation of what we need to do and how to do it."
"If they could make it so their remote connector could do as much as 10,000 devices, that would be better."
"The solution’s automatic IT asset discovery and inventory functionality functions pretty well. There could be some improvement if there were some automated scripts to get it off the ground. I know it takes a bit of effort to get all of various managed devices into one place. We have to go and change how they are managed and make sure they are all linking up correctly so they can be tracked in Device42. Some type of automated script for each to get over that initial activation."
"It would be nice for the agent to have an installer versus a single file across multiple systems."
"Mapping items wasn't as intuitive as importing in Device42, so this is an area for improvement."
"For the iPhone, the device diagram cannot be downloaded. You have to go to each device and download the device diagram for that device. E.g., suppose there are a 1000 or 2000 servers. You cannot go to each server or device to download a device diagram for each device. There should be a one-click solution for downloading all device diagrams."
"When servers have two network adapters, automatically discovered will be only one network card because the other one is a backup. Device42 has some problems to find the other connection."
"The dependency mapping can be quite slow sometimes, if you've got a lot of things connecting to services. It can be very slow to build up the map."
"The page loading is very slow."
"When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person."
"The implementation could be simplified."
"Improve the GUI and documentation."
"Making it simpler to set up and understand would be a big improvement."
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Device42 is ranked 2nd in Configuration Management Databases with 25 reviews while OpenText Universal Discovery and Universal CMDB is ranked 4th in Configuration Management Databases with 11 reviews. Device42 is rated 8.4, while OpenText Universal Discovery and Universal CMDB is rated 8.0. The top reviewer of Device42 writes "Good reporting and discovery capabilities, and helpful for understanding device dependencies and asset management". On the other hand, the top reviewer of OpenText Universal Discovery and Universal CMDB writes "Secure with a quick setup and helpful support". Device42 is most compared with ServiceNow, ServiceNow CMDB, JIRA Service Management, Infoblox IPAM and BMC Helix Discovery, whereas OpenText Universal Discovery and Universal CMDB is most compared with ServiceNow CMDB. See our Device42 vs. OpenText Universal Discovery and Universal CMDB report.
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