We performed a comparison between DX Unified Infrastructure Management and IBM Tivoli NetCool OMNIbus based on real PeerSpot user reviews.
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring."Monitors the infrastructure asset and also monitors as an IT service."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"One of the things that I like about DX Infrastructure is that the topology is good enough to see what is happening in the infrastructure. You also get alerts if something is happening in the network. There are many features and benefits. It is serving our customers in knowing exactly how their network is performing in terms of reliability. It also helps them in planning the capacity. They know how much bandwidth the branches are consuming."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"MultiWAN and Balance service"
"It gives an alarm when there's something going on, not just when there's an expected spike that happens every night on a server."
"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."
"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."
"It is an easy-to-use solution."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The most valuable feature is the event management capability."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"The monitoring is the solution's most valuable feature."
"We would like the navigation of this solution to be more user friendly for our system administrators."
"Making a GUI with criteria such as selection by robot/hub/probe etc."
"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."
"Reporting capability can be improved especially when it comes to availability."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"DX UIM's reporting and customization need to be improved."
"Within this product there are individual probes, and each of these probes doesn't always necessarily output the same kind of information into our database. So when we try to collect what's called QoS data, from one probe we might get a ton of information, lots of good stuff that we can use in our database, but then from another probe, we might not get so much or we might not be able to pull the things that we want to."
"We want to see more investment in the UI and the dashboard."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"Its technical support team takes longer to reply."
"The web portal and typical event controls are a little outdated."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"The cost of the product is quite high. They should work to adjust their pricing models."
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DX Unified Infrastructure Management is ranked 31st in IT Infrastructure Monitoring with 120 reviews while IBM Tivoli NetCool OMNIbus is ranked 7th in Event Monitoring with 10 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM Tivoli NetCool OMNIbus is rated 7.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM Tivoli NetCool OMNIbus writes "Good event management features and supports SNMP devices well". DX Unified Infrastructure Management is most compared with DX SaaS, SCOM, DX Spectrum, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas IBM Tivoli NetCool OMNIbus is most compared with ServiceNow IT Operations Management, BigPanda, IBM Tivoli NetCool Impact, PagerDuty Operations Cloud and ScienceLogic.
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