We performed a comparison between eG Enterprise and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"It gives good insight into inside of what's going on with Exchange."
"User session details"
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"The product is simple to use."
"The solution effectively monitors network devices and servers."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"We no longer have to manually search for problems because we are alerted when something in the network goes down."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"This is a good, stable network monitoring solution for devices."
"The installation and configuration process are easy."
"The Wi-Fi side needs improvement."
"Back-end configuration is not easy to implement."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"eG Enterprise's licensing could be cheaper. Even compared to Dynatrace, I think the price is quite expensive considering the APM functionalities, even though they have other benefits such as info monitoring."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The UI looks a little dated and could do with a refresh."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"The solution needs to enhance the management dashboards."
"The integration must be improved."
"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."
"Adding on services increases the cost and on the version we have there is no option for ATM monitoring."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Importing the maps and being able to customize them could be easier."
"The licensing model could be improved. Right now, the levels are too far apart. This causes the solution to be more expensive than it needs to be."
"The technical support does not bother to respond."
"The interface needs some work."
"The product is old and not updated."
eG Enterprise is ranked 40th in Application Performance Monitoring (APM) and Observability with 21 reviews while WhatsUp Gold is ranked 31st in Application Performance Monitoring (APM) and Observability with 22 reviews. eG Enterprise is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, AppDynamics and Dynatrace, whereas WhatsUp Gold is most compared with Grafana, SolarWinds NPM, Zabbix, Nagios XI and PRTG Network Monitor. See our WhatsUp Gold vs. eG Enterprise report.
See our list of best Application Performance Monitoring (APM) and Observability vendors, best Network Monitoring Software vendors, and best IT Infrastructure Monitoring vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
