We performed a comparison between Check Point Harmony Endpoint and Symantec Endpoint Security based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Check Point Harmony Endpoint provides a sophisticated defense against ransomware and phishing attacks. The solution is praised for its forensic analysis and VPN connectivity. Users praised Symantec Endpoint Security for its regular virus signature updates and comprehensive administrator's console. Check Point users say it could improve its endpoint vulnerability management and threat-hunting features. Reviewers said Symantec Endpoint Security could improve its graphical interface, Linux support, and scanning capabilities.
Service and Support: While several users lauded Check Point support for its problem-solving skills, others said there is room for improvement. Some users said Symantec customer service was helpful but slow, while others have expressed general dissatisfaction with support.
Ease of Deployment: Setting up Check Point Harmony Endpoint is uncomplicated, and one admin is usually enough for the job. It may take time to configure the solution due to the wide range of available blades. Some users said Symantec Endpoint Security was easy to set up, while others struggled with the installation. Deployment time varies depending on the customer’s environment.
Pricing: Users generally find the price of Check Point Harmony Endpoint to be reasonable and competitive. They perceive it as more cost-effective than other solutions, though some said it could be lower. The cost of Symantec Endpoint Security depends on the licensing terms and necessary security components. While some users find the price acceptable, others believe it could be more affordable.
ROI: Check Point Harmony Endpoint provides a comprehensive and economical solution, and customers say the product has helped them grow. Symantec Endpoint Security demonstrates strong stability and incident prevention, leading to reduced downtime. It offers a favorable return on investment.
"It notifies us if there's any suspicious file on any PC. If any execution or similar kind of thing is happening, it just alerts us. It doesn't only alert. It also blocks the execution until we allow it. We check whether the execution is legitimate or not, and then approve it or keep it blocked. This gives us a little bit of control over this mechanism. Fortinet FortiEDR is also very straightforward and easy to maintain."
"NGAV and EDR features are outstanding."
"Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Fortinet is very user-friendly for customers."
"It is stable and scalable."
"SandBlast Agent is always working in the background collecting sensitive data, forensics, and notifying users whenever there is a chance of a brute-force attack into our systems. Otherwise, it has been protecting our data at various geographies along with the endpoints that we set up on the cloud. They have been able to filter out or thwart any attacks from the very word, "Go," and make our work very safe and smooth."
"Check Point Harmony Endpoint features different types of features but one of the most useful is an up-to-date and working anti-malware scanner."
"Administratively, it's easy to control."
"The most valuable feature is the integration with CheckPoint's firewalls. You can have one port, and follow the logs from both Endpoint and firewall security."
"The most valuable feature is the Zero-day protection, which covers our on-premises users, and well as those users who are outside of our network."
"We were under an attack in our environment, and the Check Point response was good because we didn't lose anything."
"The standout features are primarily EDR and MDR."
"The forensics allows us to search retrospectively for an URL or file opened by users, for example, when you need to quickly check who else has clicked on a phishing link."
"The installation was very easy."
"Symantec Endpoint Security is easy to use, fast, and good for small and medium-sized businesses."
"I like the endpoint detection and response. That's the best feature. I also like the fact that we don't need to use a file on the computer, whereas some anti-malware solutions work with a file on the endpoint. Symantec is a very good option compared to solutions from other vendors."
"SEP, the entire suite of components, provides good endpoint protection."
"Some of the most valuable features were antivirus, malware, and spyware. They were really good."
"The solution offers very good security features and is comparable to Sophos."
"Its response time is the most valuable. It is very quick."
"ATP is really impressive, and with EDR, it is the best solution I have ever known."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Cannot be used on mobile devices with a secure connection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The solution is not stable."
"It takes about two business days for initial support, which is too slow in urgent situations."
"We would like to have the ability to stop and restart the service remotely, which is something that we can do easily with Symantec but have a hard time with when using Check Point."
"The software requires considerable resources and can strain less powerful computers."
"Some of the less tech-savvy users sometimes find it difficult in adjusting and learning how to use the platform."
"Support's service and the response times can be improved. The triaging of the tickets takes a long time and the tickets are only resolved with escalations."
"The heartbeat interval must be improved."
"The Infinity Portal login is "iffy" at times."
"Check Point Harmony Endpoint's agent is a bit heavy."
"Improvements are required in two key areas: notifications and setup simplification."
"The solution has become quite complicated since Broadcom acquired Symantec, and we no longer sell it or try not to sell it."
"It would be helpful if this product provided patch management functionality."
"Its interface needs improvement. Its interface is very old, and it needs a new look. Other solutions, such as Sophos and BitDefender, have a better and more modern interface, whereas Symantec has had the same interface for a while. There has been no enhancement in the interface. They should update and provide a better interface in 2022 for a better user experience for their customers."
"The management of the server is a bit complex."
"I find the documentation on Symantec.com to be not very updated. It seems like Symantec focuses more on their product than on documentation."
"If a machine is infected by ransomware, it's hard to recover the data. We don't have any data on the client, so we're not overly concerned about that. Still, it would be nice to have this feature if there are any future problems."
"They're just starting to get into this now, but I think they can do better - they're just starting out with I think is called the SEP Cloud Console. It has more limited functionality. It will be good once we can run SEP from the cloud. That would be good."
"I think the CPU dependence should be enhanced."
Check Point Harmony Endpoint is ranked 8th in Endpoint Protection Platform (EPP) with 101 reviews while Symantec Endpoint Security is ranked 5th in Endpoint Protection Platform (EPP) with 139 reviews. Check Point Harmony Endpoint is rated 8.8, while Symantec Endpoint Security is rated 7.6. The top reviewer of Check Point Harmony Endpoint writes "Excellent anti-ransomware protection, zero-day phishing protection, and web browsing filtering". On the other hand, the top reviewer of Symantec Endpoint Security writes "The solution has given us visibility into compliance within our whole system and helped us ensure everything is updated". Check Point Harmony Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and SentinelOne Singularity Complete, whereas Symantec Endpoint Security is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Cortex XDR by Palo Alto Networks and Trend Micro Deep Security. See our Check Point Harmony Endpoint vs. Symantec Endpoint Security report.
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