We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The product enables users to customize their dashboards and reports."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Epicor ERP is an easy-to-use solution."
"Dashboards and Business Activity Query are very useful."
"The ability to deploy a generic implementation without advanced customization."
"Real-time results make for faster decision making."
"Material planning and predictive planning are both essential aspects."
"The initial setup is easy."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"It's not too hard to handle the initial setup."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"We have definitely seen a return on our investment with the product."
"Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"There are some glitches in Epicor ERP."
"A number of bugs in 9.05 were only fixed in 10."
"The tool should provide a better user interface."
"Right now, it doesn't really have a good cloud story."
"I would like to see a better reporting tool."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"The tool is expensive. It needs to refine its planning details."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"Only people who undergo training from the companies can learn about Infor products."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 24 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and Epicor iScala, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
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