I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly.
Senior Director of Consulting at Coserve Software Solutions
Feb 15, 2024
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies.
Project Manager OneERP Program at a aerospace/defense firm with 10,001+ employees
Apr 10, 2023
The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries.
Senior Director of Consulting at Coserve Software Solutions
Feb 15, 2024
When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU.
Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem.