We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Dashboards and Business Activity Query are very useful."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP is an easy-to-use solution."
"Real-time results make for faster decision making."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The ability to deploy a generic implementation without advanced customization."
"The product enables users to customize their dashboards and reports."
"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"I like the tool’s multisite functionality."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"It has strong sales, purchase, warehousing, and logistics order management."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The initial setup is easy."
"Material planning and predictive planning are both essential aspects."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Right now, it doesn't really have a good cloud story."
"The tool should provide a better user interface."
"There are some glitches in Epicor ERP."
"I would like to see a better reporting tool."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"A number of bugs in 9.05 were only fixed in 10."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"The tool is expensive. It needs to refine its planning details."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"From a customers' perspective, Infor LN covers most of the processes in the company, but sometimes, they have to choose other tools because of the functionality or the cost of the Infor solution. It covers the core functions of the company—such as financial, operations, logistics, and so on—very well, but it doesn't cover some parts such as invoices, digitization, etc."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"Only people who undergo training from the companies can learn about Infor products."
Epicor ERP is ranked 17th in ERP with 12 reviews while Infor LN is ranked 8th in ERP with 24 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and Epicor iScala, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and JD Edwards EnterpriseOne. See our Epicor ERP vs. Infor LN report.
See our list of best ERP vendors.
We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.