We performed a comparison between Epicor ERP and Infor LN based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Real-time results make for faster decision making."
"Epicor ERP is an easy-to-use solution."
"The product enables users to customize their dashboards and reports."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Dashboards and Business Activity Query are very useful."
"We have definitely seen a return on our investment with the product."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"The initial setup is easy."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"I like the tool’s multisite functionality."
"Our clients appreciate the financial part of the solution, which is usually very complex. The Spanish localization is also very good."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"Right now, it doesn't really have a good cloud story."
"The tool should provide a better user interface."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"There are some glitches in Epicor ERP."
"I would like to see a better reporting tool."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"A number of bugs in 9.05 were only fixed in 10."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The interface can be difficult sometimes. I need to apply a bar code system, such as business intelligence and user interface tools. The user has to be a technician sometimes to use it."
"The tool is expensive. It needs to refine its planning details."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"Only people who undergo training from the companies can learn about Infor products."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
Epicor ERP is ranked 17th in ERP with 5 reviews while Infor LN is ranked 8th in ERP with 11 reviews. Epicor ERP is rated 7.8, while Infor LN is rated 8.2. The top reviewer of Epicor ERP writes "The product is flexible and easy to use, but the user interface must be improved". On the other hand, the top reviewer of Infor LN writes "A solution which works brilliantly for large-scale manufacturing industries". Epicor ERP is most compared with Microsoft Dynamics 365 Business Central, SAP S/4HANA, Odoo, SAP Business One and SYSPRO, whereas Infor LN is most compared with SAP ERP, Infor M3, Infor CloudSuite Industrial, Infor LX and IFS Cloud Platform. See our Epicor ERP vs. Infor LN report.
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