We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"I would say that it is typically used by large-scale manufacturing industries, especially in discrete manufacturing, and it has proven to work brilliantly."
"It has strong sales, purchase, warehousing, and logistics order management."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"I like the tool’s multisite functionality."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"The initial setup is easy."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"The response time of the solution is very good."
"It is flexible and cost-effective."
"One of the valuable features of the solution is how easy it is to use."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"Technical support is very good."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"Dynamics AX provides a lot of functionality."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The user interface is not very intuitive for newer users."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"From a technical perspective, LN needs to work on customization and integration. It's fairly expensive for many clients to migrate from a customized private solution to the cloud. Infor needs to improve the cloud solution to make the migration from the on-prem customized solution faster and smoother. Otherwise, many clients will find it difficult or expensive to do."
"It's not that intuitive."
"Only people who undergo training from the companies can learn about Infor products."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"The database requires a huge CPU and memory resources."
"There is also slowness in database backup."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"We do not have access to daily projections."
"The product must be made accessible online."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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