We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"The initial setup is easy."
"It has strong sales, purchase, warehousing, and logistics order management."
"The project module is the best that I've ever seen, and more than that, it's the company's flexibility to change. It means that in our company, Infor LN has the capability to support many kinds of industries."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"Technical support is very good."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"I like that it's a complete ERP solution from production level to branch level."
"It has the same UI and is very similar to any other Microsoft product."
"It is stable, suitable for businesses, and covers all business needs."
"Dynamics AX provides a lot of functionality."
"There's a moderate amount of scalability available."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"One area that could be improved in Omada Access Points is team communication."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"The finance model within this solution does not have very strong reporting functionality, which I would like to see improved."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"The user interface is not very intuitive for newer users."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"There is room for improvement in the licensing model and associated costs of this solution."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"There is also slowness in database backup."
"The implementation was completed within one month."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"The on-premises and desktop versions are not user-friendly."
"We do not have access to daily projections."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Infor VISUAL, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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