We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The initial setup is easy."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"The best feature of this solution is it comes as a complete bundle. The solution has effective project, document, and application management. Additionally, the collaboration is fantastic, it is well integrated, and can be customized."
"We have definitely seen a return on our investment with the product."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"Infor LN has basically the same structure as CloudSuite Industrial, but LN has more advanced planning tools for manufacturing."
"LN is definitely a stable product. It's number one on Gartner's four quadrants."
"The best feature of this solution, is that it provides businesses with a way to see information from across different process streams, in one place via dashboards."
"The relation between CRM and Sales, that's the main strength of this ERP."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"The product is easier to use and has more efficient workflow management features than other vendors."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The accounting and inventory management features are valuable."
"It's scalable."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"The user interface needs to be improved."
"The tool is expensive. It needs to refine its planning details."
"While Infor LN incorporates the latest business processes and functions, there is always room for improvement as the business grows. In the new normal, it could stand to incorporate quite a few automation processes like the RPA and utilize machine learning in the Internet of Things."
"It's not that intuitive."
"When you have a bug in the system, you get some kind of alert. They should explain those alerts more."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"The initial setup can be complex at times and has room for improvement."
"The UI has room for improvement and can be more user-friendly."
"Microsoft needs more presence in our region to help with management and maintenance."
"We do not have access to daily projections."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"There are so many errors."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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