We performed a comparison between Infor LN and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it."
"The most valuable features are manufacturing, and manufacturing costing modules. These are all powerful features of Infor LN."
"I like the tool’s multisite functionality."
"We have definitely seen a return on our investment with the product."
"The initial setup is easy."
"The most valuable feature is its ability to handle products with up to 2,500 components, making it valuable for streamlining complex business operations."
"It's fast, predicts well, and is basically the best tool in the market for the automotive industry and network planning projects."
"The best thing about Infor LN is that you can use it for inter-company business and for international businesses, especially by mid-sized and big companies."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"The installation is extremely simple, and I have had no problems with it."
"The stability is very good."
"There's a moderate amount of scalability available."
"Technical support is very good."
"It was an okay solution when we delivered hardware and we had to do maintenance."
"The tool's most valuable feature is reporting."
"I would like to see the CRM improved. I would also like to see a supply chain management feature."
"Regarding areas for improvement within the solution, I would say that the solution's asset management and quality management need attention."
"It's not that intuitive."
"Infor LN has customer support in India, but service could be improved. So, basically, they prioritize agreements, and the number of tickets closed within a certain timeframe, not necessarily the quality or resolution of the tickets themselves. They just open and close them, sometimes without even understanding the issue. That's the biggest problem."
"In general, the HR-related part of Infor LN doesn't work properly in Germany, making it an area that requires improvement."
"The user interface is not very intuitive for newer users."
"The training for Infor LN is not straightforward, so a non-specialist will need training before using it."
"When it comes to planning, it's more challenging to consider the entire structure, such as having a specific SKU and wanting to look at the planning for the whole structure. You must delve into individual item details to plan for it with order planning. Therefore, improvements will allow more comprehensive planning for each SKU."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"The on-premises and desktop versions are not user-friendly."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"It is being decommissioned."
"There is also slowness in database backup."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"The general speed of the solution needs improvement."
Infor LN is ranked 8th in ERP with 24 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 51 reviews. Infor LN is rated 8.2, while Microsoft Dynamics AX is rated 7.6. The top reviewer of Infor LN writes "A flexible ERP with the best project module and excellent support". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". Infor LN is most compared with SAP ERP, Infor M3, Infor LX, Infor CloudSuite Industrial and Microsoft Dynamics 365 Business Central, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and IFS Cloud Platform. See our Infor LN vs. Microsoft Dynamics AX report.
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