We performed a comparison between Microsoft Exchange and Zimbra Collaboration based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Microsoft Exchange and Zimbra Collaboration have a similar user rating regarding ease of deployment, pricing, and service and support. However, based on the reviews, Microsoft Exchange reviewers felt it was an overall better solution for medium to larger enterprises, whereas Zimbra Collaboration was a better solution for smaller businesses.
"The technical support is fine."
"The best features are that Exchange is very customer-friendly, its interface is self-explanatory, it doesn't hang, and it keeps evolving."
"The search tools are good."
"The solution can scale well."
"The product can scale."
"It is easy to use and we can allow many users because now our users are scattered They over a wide area. We can use it from anywhere. That is the main benefit for us."
"Microsoft has a very good support team."
"The interface is user-friendly."
"Zimbra Collaboration's best feature is its compatibility with Microsoft's ActiveSync protocol, which allows users to use Outlook on Windows or MacOS."
"Zimbra Collaboration has integrated a lot of their party tools and they have good documentation available."
"The most valuable feature of Zimbra for our team's productivity is its efficiency in handling email communication."
"One of the most valuable features involves the solution's automatic backup, which I find to be pretty simple and straightforward, and obviates the need for additional software."
"The Zimbra Collaboration's most valuable feature is web access."
"The solution is easy to implement."
"The backup and storage management features of Zimbra Collaboration are valuable."
"The product is easy to set up."
"The security features could be improved. There should be a better policy management system."
"The product or service could be improved in terms of Microsoft Outlook client compatibility."
"In the version we have, I would like to see better communication between the end device and the Exchange server."
"Microsoft could make it easier to combine comments in the GUI. It isn't easy to do certain things in Exchange, primarily if the administrator isn't used to the command line, so I think the customer interface could be improved."
"Microsoft Exchange's customer support could be faster and more knowledgeable."
"Microsoft Exchange is highly stable. However, after receiving some updates it can be unstable."
"We would prefer to be able to manage the solution on the cloud."
"In terms of Microsoft Exchange, I think maybe what can be done is to make it more user-friendly."
"Zimbra Collaboration's video conferencing could be improved."
"In the next release, Zimbra Collaboration should include a security feature to allow access for mobile device administrators."
"File sharing permissions with Nextcloud integration need improvement."
"We have had an issue with security."
"They should enhance its online meeting features."
"It is good and competent, but you have to pay for video and group chat features."
"The support was lacking in my experience. However, recently the support I received was good. Perhaps they have improved."
"Zimbra Collaboration does not have a solution roadmap as aggressive as the new collaboration mail solutions. Additionally, they can have a better interface and integration with single sign-on."
Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews while Zimbra Collaboration is ranked 4th in Email Applications with 27 reviews. Microsoft Exchange is rated 8.4, while Zimbra Collaboration is rated 8.0. The top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". On the other hand, the top reviewer of Zimbra Collaboration writes "Provides good email capability; lacking in security and performance". Microsoft Exchange is most compared with KerioConnect, HCL Domino, Open-Xchange, IceWarp and HCL Notes, whereas Zimbra Collaboration is most compared with Open-Xchange, IceWarp, Google Workspace, KerioConnect and HCL Domino. See our Microsoft Exchange vs. Zimbra Collaboration report.
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We monitor all Email Applications reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
