We performed a comparison between Fortinet FortiClient and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase is very easy."
"Forensics is a valuable feature of Fortinet FortiEDR."
"The setup is pretty simple."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"This is stable and scalable."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The product detects and blocks threats and is more proactive than firewalls."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"The most valuable features of Fortinet FortiClient are ease of use and simple configuration."
"It is very easy and useful. A normal user with basic information can easily connect to any environment."
"It’s really easy to use."
"You can scale the product."
"The initial setup is very good."
"It is very simple to use. I've used some of the others in the past, such as Cisco AnyConnect, which was a nightmare. I've used a couple of others, but FortiClient is very simple to use."
"The integration capabilities are good."
"The technical support from Fortinet and local vendors is good."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The most valuable features are the DLP and anti-virus functionality."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"Trend Micro is easy to use and it has good security features."
"The most useful feature is endpoint security."
"The solution has multiple modules within a single agent deployment."
"The sandboxing is more proactive and more reliable than any of the other endpoint protection solutions."
"As a Japanese company, it doesn't have any restrictions on usage in our country."
"The only minor concern is occasional interference with desired programs."
"The support needs improvement."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"The solution is not stable."
"Detections could be improved."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The dashboard isn't easy to access and manage."
"Its stability can be improved. It is not as reliable as I would like it to be. There are times when things don't work quite right. Our biggest pain point is not related to Fortinet FortiClient and the whole scheme of things. It is related to one of the additional services called FortiGuard. They are the arm that does all of the updates to definitions, keeps all the signatures updated, and responds to new threats and whatnot. What we have found is that they react quickly, but sometimes their solutions aren't compatible with all of the components of the Fortinet security suite, specifically around FortiSandbox."
"FortiClient is not great in Linux."
"The solution should have faster turnaround when it comes to new technology."
"Cloud services are very expensive for us."
"We would like Fortinet to add the function or the possibility to use all FortiClient features for free."
"The solution could be more secure. I would like to see more safety features."
"I would like Fortinet to improve FortiClient's compatibility with macOS."
"I have yet to find the benefits of the latest upgraded version."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"It does not provide insights into what is being done."
"It is onsite. It does have its challenges in terms of scalability."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"The only notable concern is the level of support in the particular region of Sri Lanka. Following events in the past two years, the quality of technical support has regrettably declined."
Fortinet FortiClient is ranked 15th in Endpoint Protection Platform (EPP) with 85 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 39 reviews. Fortinet FortiClient is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Fortinet FortiClient writes "Easy to set up and user-friendly with good support ". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Fortinet FortiClient is most compared with OpenVPN Access Server, Microsoft Defender for Endpoint, Microsoft Azure VPN Gateway, Kaspersky Endpoint Security for Business and Ivanti Connect Secure, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, Microsoft Defender for Endpoint and Cortex XDR by Palo Alto Networks. See our Fortinet FortiClient vs. Trend Micro Smart Protection report.
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