We performed a comparison between Microsoft Defender for Endpoint and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."NGAV and EDR features are outstanding."
"This is stable and scalable."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The stability is very good."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"Microsoft Defender is always running. It is doing its job, so it is fine. I don't have any issues with the way it was implemented or how we are running it. We have been upgrading IT throughout the years, but there have been no issues."
"One of the valuable features of the solution is the small updates that keep my machine relatively clean from any infections."
"It has Kusto Query Language (KQL), so we can use our own queries to find anything."
"Microsoft Defender for Endpoint is free and part of the licensing stack of other Microsoft products."
"The most valuable aspect is information, specifically the automatic investigation of packages."
"It's very easy to scale because it comes built-in with Windows 10, and you just need to enable it. This can be done on scale using group policies or through Endpoint Manager on cloud or Intune."
"I like the real-time protection features. Windows Defender will detect if there's a threat like a Trojan or something like that but Kaspersky lets it run normally."
"I like that it's easy to deploy because it already comes with Windows 10. Overall, it has all the features that we need. Easy to deploy, comes with updates, and comes with Windows updates. You don't have to really manage or update the signature."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The most valuable feature of the solution is its simplicity."
"Trend Micro Smart Protection includes compliance features where you can establish rules against endpoint vulnerabilities and attack parameters. It offers Smart Detection, Smart Update, and sandboxing to detect and analyze suspicious files, providing a smart approach to zero-day threat detection. Trend Micro Smart Protection offers rapid response to zero-day threats with a strong team backing up the discovery process. Virtual patching is a crucial feature, effectively closing vulnerable ports and access points. Regarding web reputation services, aggregating data from multiple sources, including Trend Micro, Proofpoint, and others, helps inform threat prevention efforts and automate responses."
"The most valuable feature of Trend Micro Smart Protection is automatic scanning."
"The most valuable features are the DLP and anti-virus functionality."
"The scalability works well."
"The configuration is easy."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"There's room for improvement in the quick response time and technical support for integration issues, especially when dealing with multiple vendors."
"The SIEM could be improved."
"The support needs improvement."
"Making the portal mobile friendly would be helpful when I am out of office."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Detections could be improved."
"They should come up with pre-built inner workflows."
"I'm not too sure of its current capabilities, but I'm pretty sure they are doing a good job on Windows and Mac. However, I'm not sure whether they covered Linux. If I remember correctly, Microsoft Defender didn't have anything proper on Linux back then, but if they have improved it from that aspect, it would already be ticking all the boxes."
"We need better support to learn about the product. Documentation is available, but we need some kind of training program so that we can get a better understanding of the product."
"The second major area for improvement involves enhanced capabilities for different operating systems or platforms. That is, even though we have coverage for different operating systems or platforms such as Linux, we don't get all of the controls and enhanced capabilities that are available with Windows devices."
"I would like to see the next generation of the tool improved to work with other operating systems, like Linux."
"Our team's knowledge of the solution needs to be improved, and Microsoft could do a better job conveying the necessary information to users. We could proactively use the tool more and explore capabilities we are not yet utilizing."
"There is a lot of information to take in, and the portals tend to change quickly due to the fast-paced nature of the industry."
"Some of the integrations that Defender should include involve the use of the web app."
"The solution’s technical support is not very good and could be improved."
"The solution needs to improve the deployment so it aligns with the latest Microsoft patches and upgrades. It makes the deployment process lengthy and painful."
"In the next release, I would like to see a combination of the different features from Apex One and OfficeScan in Trend Micro Smart, rather than as upgraded features."
"No online encryption or cloud services are available for the tool, so my company has to install it mostly in an on-premises environment. Encryption or cloud services need to be made available in the product."
"I'm not sure about the cloud migration part, in terms of whether it is seamless or not."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"Trend Micro Smart Protection could improve automatic scanning because sometimes it pops up when I am doing my work. It would be helpful to have a feature to have it only automatically scan when the system is on standby mode. I would be able to be more efficient with my work. Additionally, security could improve."
"Some functionalities within the DLP can be improved."
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Microsoft Defender for Endpoint is ranked 1st in Endpoint Protection Platform (EPP) with 182 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 39 reviews. Microsoft Defender for Endpoint is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Microsoft Defender for Endpoint writes "Eliminates the need to look at multiple dashboards by automatically providing one XDR dashboard to show the security score of each subscription". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Microsoft Defender for Endpoint is most compared with Symantec Endpoint Security, Intercept X Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon and ESET Endpoint Protection Platform, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, CrowdStrike Falcon, HP Wolf Security and Cortex XDR by Palo Alto Networks. See our Microsoft Defender for Endpoint vs. Trend Micro Smart Protection report.
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