We performed a comparison between Fortinet FortiGate SWG and Symantec Proxy based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The solution is stable."
"One of the features I appreciate the most is application control which offers great flexibility."
"FortiGate is a great solution, although initially, it faced challenges in the Brazilian market due to lower brand recognition than Cisco. However, explaining and demonstrating its product format and offerings has proven easy. The cost-effectiveness and better features of FortiGate have made some clients skeptical. We set up a trial period, and they eventually opted for it. Many clients were convinced it was great after experiencing the solution's capabilities firsthand."
"It has a valuable SD-WAN feature and provides good performance."
"FortiGate is easy to use, and I also like its VPN."
"The user interface is intuitive. Anyone can configure the firewall with little knowledge of the product. The back-end is robust with good security."
"The interface is user-friendly, so it's easy to add policies and block traffic."
"FortiGate SWG's most valuable feature is integration with vulnerability management."
"FortiGate is easy to configure. We configured one of the units and sent it to Indiana to be installed. We asked them to give us a call when they got it, so we could help them through the process, but they called us back to tell us it works great."
"The most valuable feature of Symantec Proxy is the support and autoscaling."
"The product is very good, and the URL filtering database is great."
"Global Intelligence Network is the best feature of the product."
"The tool's most valuable features are content-to-content filtration and SCCM protection."
"It's a stable solution."
"The solution is scalable."
"We can address and rectify issues promptly, resulting in consistently positive outcomes."
"It is easy to use, and it is stable and scalable. You don't need a large team for deployment and maintenance."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"Fortinet's support team consists of a huge networking team, because of which there is a delay in response at times."
"The product needs to drastically improve its reporting capability."
"It is essential to leverage its capabilities more professionally to achieve an even higher level of security."
"The solution’s stability could be improved."
"The software is a bit expensive to renew."
"One area of improvement I've noticed is the lack of built-in monitoring capabilities in the firewall. Currently, we rely on third-party solutions for monitoring purposes. However, I believe the firewall itself has the potential to do a better job in this aspect. Another aspect of Fortinet that concerns me is related to redundancy. We have a setup with two firewalls working in parallel, which requires a highly adaptable configuration. However, it feels unfair that clients need to purchase two licenses, especially when one of the firewalls serves as a backup. We have noticed that other manufacturers have different policies on this matter."
"Fortinet FortiGate SWG's costs need improvement."
"The initial setup is medium complex and takes between five days and a week."
"Support response time and case resolution could be improved."
"There are performance issues with all of the proxies."
"Activating the SSL inspection is one of the challenges. We are currently moving to the O365 cloud, and one of the challenges is the performance when all of our users are connected to O365 by a proxy."
"The tool’s reporting features must be improved."
"The user interface could be improved, and the price could be lower as well."
"The initial setup can be somewhat complex, and deploying the system can take some time."
"The solution could improve by having better documentation."
"Improvements in log availability would greatly enhance its overall effectiveness."
Fortinet FortiGate SWG is ranked 4th in Secure Web Gateways (SWG) with 39 reviews while Symantec Proxy is ranked 14th in Secure Web Gateways (SWG) with 18 reviews. Fortinet FortiGate SWG is rated 8.6, while Symantec Proxy is rated 7.2. The top reviewer of Fortinet FortiGate SWG writes "Non-IT people could plug it in, connect it to the fiber, and get it running without IT help. ". On the other hand, the top reviewer of Symantec Proxy writes "A user-friendly solution with good technical support". Fortinet FortiGate SWG is most compared with Fortinet FortiProxy, Cisco Umbrella, Sangfor Internet Access Gateway (IAG), Forcepoint Secure Web Gateway and Skyhigh Security, whereas Symantec Proxy is most compared with Forcepoint Secure Web Gateway, Skyhigh Security, Netskope Next Gen Secure Web Gateway, Zscaler Internet Access and Cato SASE Cloud Platform. See our Fortinet FortiGate SWG vs. Symantec Proxy report.
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