We performed a comparison between Fortinet FortiMail and Hornetsecurity 365 Total Protection based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."
"The technical support is good and quick to resolve issues."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The product's scalability is good."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Does a thorough job of examining email and URLs for malicious content."
"The spam filtering is great."
"Technical support is great. They're available 24/7 and their response time is typically within the hour."
"The most valuable features are the endpoint defense features, it is very secure."
"Troubleshooting is very simple because you can see where the email was not delivered and why it would be considered as spam."
"The deployment is simple and once up and running it is easy to manage."
"I love the integration between Fortinet products."
"Fortinet’s support services are good."
"It actually filters the compromised emails when on a network layer itself."
"I have a lot of control over spam and phishing emails."
"Hornetsecurity 365 Total Protection is an easy-to-use solution."
"The best part is, I rarely have to access the portal as everything is set up and tweaked the way I wanted it. But the feature set is incredibly granular and allows for deep levels of customization."
"Microsoft Defender for Office 365 should be more proactive."
"I'd like some additional features any product can give me to protect our environment in a better way."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"We need to be able to whitelist data at the backend."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"The infrastructure could be improved."
"It's difficult for me to talk about areas for improvement in Fortinet FortiMail because I'm the general manager of the company and I'm an engineer with knowledge about the solution, but I'm not deeply involved in its implementation. As I mentioned previously, Fortinet FortiMail is also being used within the company, and I'm happy with its functionality, but sometimes, attacks pass and avoid the Fortinet FortiMail filters, but those could be very sophisticated attacks. There could still be an improvement in the filtering feature of the solution, though the security of Fortinet FortiMail is okay for me because I believe you can't implement one hundred percent security in any solution. The initial setup for the solution also needs improvement. The setup is supposed to be simple, but then the customer starts to complain that some of the false positive emails are reaching quarantine, so my team has to configure it again. There have been instances when Fortinet FortiMail rejects valid emails because some of the service partners of the customer have not been configured accurately, so the system considered valid mails as attacks to be quarantined, so aside from improving the filters, there should also be an improvement in the categorization of emails in the server. My team has to modify the configuration so that valid emails could pass and for Fortinet FortiMail to correctly filter the SPAM traffic. A feature that could be added to Fortinet FortiMail in its next release is advanced AI, so it can analyze and decide accurately on which mail is valid and which mail is SPAM."
"The support could be faster because we've been receiving complaints from customers, they say that when they raise a ticket, it doesn't take 24 hours to respond, sometimes the support responds after three days. This is a lot of time."
"The biggest room for improvement would be the deployment. It will be hard for someone who doesn't understand the interface to deploy. If you understand it, you can find your way around the problems."
"They should add a lot of threat-intelligence feeds from different sources - not only from one source (FortiGuard)."
"An additional feature that could be added is a pop-up screen notifying you that an email has been blocked, without having to double click on it to take you there it could provide you with a summary explaining why it was on hold or why was it spam when you hover over it with your cursor."
"Limited ability to upgrade hardware may lead to some performance issues that might otherwise be improved."
"The product should work on licensing and provide more detail once the license is selected for the customer."
"The pricing is a little high compared to other products."
"I guess I would say maybe quick access to training material for end-users. I know partners have access to this but I as an end-user do not have immediate access to new update information."
"The solution’s pricing is not reasonable."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while Hornetsecurity 365 Total Protection is ranked 25th in Email Security with 3 reviews. Fortinet FortiMail is rated 8.6, while Hornetsecurity 365 Total Protection is rated 9.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of Hornetsecurity 365 Total Protection writes "A stable product that provides security and control over spam and phishing emails". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Proofpoint Email Protection, whereas Hornetsecurity 365 Total Protection is most compared with Microsoft Exchange Online Protection (EOP) and Sophos Email. See our Fortinet FortiMail vs. Hornetsecurity 365 Total Protection report.
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