We performed a comparison between GitHub CoPilot and ServiceNow based on real PeerSpot user reviews.
Find out in this report how the two Rapid Application Development Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup is straightforward because it's pushed through the updates."
"The most valuable aspects in terms of features, revolve around its code generation capabilities."
"The product is easy to integrate."
"The product's most valuable feature is vulnerability management features."
"When I write code, I feel like I have someone sitting with me to help me. Wherever I'm stuck, I just ask a question, and it provides guidance that I can use."
"GitHub CoPilot accelerates productivity. It is an easy-to-use solution that is also helpful in saving the team's time."
"The document generation features are valuable."
"GitHub CoPilot has good stability and performance."
"Primarily, we use it for incident management and change across the landscape. It is the virtual repository for our incident management processes. It gives us visibility about what's happening from the change management perspective across our CABs, including our enterprise CABs."
"It's a very low-code platform, and it's simple. The user experience is also really good."
"It facilitates the monitoring of major incidents and provides insights into the effort expended to resolve each incident."
"Your time-to-market, or TTM, becomes faster when you use ServiceNow. Even individuals that are not tech savvy can quickly change processes and workflows in it. This can make the organization as a whole more agile."
"The most recent addition of SAM Premium is a game changer for many organizations."
"It's actually easy to understand."
"You can put information in or export it out quickly, which is very useful when you have weekly or monthly reports."
"ServiceNow gives us a lot for free: workflows, organizational structures, service portal, forms, reporting, disaster recovery, and so on."
"The suggestions provided by the product must be improved."
"In a few cases, the results aren't correct, so that needs improvement. Also, it would be great if the results could be presented in different formats, not just text. As engineers, it takes time to read through text-based results."
"In certain instances, OpenAI didn't respond in the expected way. The responses were more general and didn't address the specific point."
"Some of the suggestions provided by GitHub CoPilot are not accurate, making it an area of concern where improvements are required."
"GitHub CoPilot's stability is an area of concern where improvements are required."
"There's room for improvement to ensure that suggestions align more precisely with the context of what I'm seeking, minimizing instances of unrelated or inaccurate code suggestions."
"GitHub CoPilot's alerting features need improvement."
"The product's price is an area of concern where improvements are required."
"Creating service catalog forms could be made easier."
"Performance could be improved."
"It's not user-friendly by default, but it can be customized to be customer-friendly."
"We do a lot of relatively advanced stuff for the size that we are, but ServiceNow itself is so big and to some extent, there is a significant amount of complexity that you have, a big learning curve I would say, in order to really get on board."
"The pricing structure could be more budget-friendly."
"The product’s standard user experience is not the best."
"When we are using the solution on mobile phones on their networks the performance is reduced with a delay of approximately 8 seconds. There is less delay using the desktop computers connected to the WiFi or to the network directly."
"It should include information on navigating various user interfaces for creating diverse requests directed to different teams."
GitHub CoPilot is ranked 15th in Rapid Application Development Software with 10 reviews while ServiceNow is ranked 4th in Rapid Application Development Software with 212 reviews. GitHub CoPilot is rated 8.4, while ServiceNow is rated 8.4. The top reviewer of GitHub CoPilot writes "Though it offers good integration features, the price needs to be lowered". On the other hand, the top reviewer of ServiceNow writes "A stable and scalable solution that has excellent features and is useful for collecting data and building KPIs". GitHub CoPilot is most compared with GitLab, Oracle Application Express (APEX), Pega BPM, Mendix and OutSystems, whereas ServiceNow is most compared with BMC Helix ITSM, Microsoft Power Apps, Pega BPM, IBM Maximo and Appian. See our GitHub CoPilot vs. ServiceNow report.
See our list of best Rapid Application Development Software vendors.
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
