GoToMeeting vs Office 365 comparison

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1,189 views|515 comparisons
86% willing to recommend
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3,177 views|1,602 comparisons
94% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between GoToMeeting and Office 365 based on real PeerSpot user reviews.

Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings.
To learn more, read our detailed Virtual Meetings Report (Updated: April 2024).
768,886 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most important feature for me was the iPhone app.""I like GoToMeeting because it is lighter than other solutions, such as Webex.""We don't have any link issues whether you use it to browser, or use it as a client. It worked perfectly fine for us.""GoToMeeting's low latency is crucial because everybody is using VPN to connect to their PCs at work. The sound and video quality are solid, and the whiteboarding features were especially useful. The administrative side of it was fairly simple and intuitive to use.""GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting.""Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product.""Even for somebody who does not have a lot of experience, they can easily use it.""Ease of setup and login by attendees. Facilitates sharing visually, and not just via audio."

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"Reliable without any glitches.""It's inexpensive to license.""The functionality that is most valuable is the solution's ability to detect patient data in email attachments. Whenever a user sends out an email with patient data embedded in an attachment, it triggers an alert. The tool can detect a social security number and various other forms of patient identity. Emails are then automatically generated and sent.""Many of the features in Office 365 are good, but I think Excel is a very good tool.""There's a lot there in terms of apps and features.""We use it for documentation management, to collaborate with Microsoft Teams, web calls, web conference calls, chats, and as a documentation repository mainly. We have an Office pack suite to be able to write documentation, make spreadsheets, and create PowerPoints.""Cloud-based management is valuable and software deployment is positive.""It is stable."

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Cons
"It is not so stable.""Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms.""GoToMeeting is too slow, which is why we no longer use it.""The solution could scale a bit easier if you need to add more people to meetings.""The solution could always be more secure.""I would like to see better support for mobile devices.""I don't know whether it is an issue or not but my boss was asking me if person one is in one room, and another person wanted to use another room at the same time, I don't know whether it is possible.""The product itself doesn't stand out against other options on the market."

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"Constantly evolving with new features, which can be challenging for users.""Their support is so terrible and unusable except during dire emergencies.""There are some complexities to the initial setup if you use some of the more advanced features.""I'd like to see them add more features in the future in order to continue to advance the product.""If two people update the same file, it causes issues.""The feature to convert PDF file to a Word document needs improvement as well as the feature to save the file automatically when typing, without using the save command.""Using Visual Basic, I have had a lot of trouble with relative paths when programming for Excel, and sometimes it is very difficult to debug programs.""I would like to see better integration with Teams, and better usability with SharePoint."

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Pricing and Cost Advice
  • "Negotiate for discounts."
  • "It is a little expensive although now, with the competition from Zoom and other products, they have lowered their prices and it is better."
  • "GoToMeeting is a little bit expensive compared to other products."
  • More GoToMeeting Pricing and Cost Advice →

  • "Licensing, billing, and accounting are available from the management interface."
  • "Good reporting and good value subscriptions for international calls."
  • "​The pricing/licensing is easy to manage."
  • "The pricing is good for all the features that we receive, e.g., Skype for Business."
  • "The pricing is not really high, but one can get the software with the license key for free."
  • "The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
  • "I think that we pay $9.99 USD per user, monthly."
  • "Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
  • More Office 365 Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Reduced the need for physically commuting between offices.
    Top Answer:This is not an expensive solution, we pay around $5,000AUD maximum per year. There are other fees for data carriage, PABX fees, and the like but they would apply to any similar product.
    Top Answer:We're phasing out the use of GoToMeeting because of some of its deficiencies. It lacks ease of connectivity, calendar integrations, and third-party app integrations. The user interface is quite poor… more »
    Top Answer:The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.
    Top Answer:I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it. I would put the pricing around two out of five. It's not the cheapest… more »
    Top Answer:Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.
    Ranking
    10th
    out of 63 in Virtual Meetings
    Views
    1,189
    Comparisons
    515
    Reviews
    5
    Average Words per Review
    405
    Rating
    7.6
    Views
    3,177
    Comparisons
    1,602
    Reviews
    14
    Average Words per Review
    444
    Rating
    8.1
    Comparisons
    Skype for Business logo
    Compared 23% of the time.
    TeamViewer logo
    Compared 17% of the time.
    Adobe Connect logo
    Compared 15% of the time.
    Zoom logo
    Compared 13% of the time.
    BlueJeans Meetings logo
    Compared 11% of the time.
    Amazon WorkDocs logo
    Compared 20% of the time.
    Atlassian Confluence logo
    Compared 20% of the time.
    Citrix ShareFile logo
    Compared 13% of the time.
    Box logo
    Compared 11% of the time.
    Dropbox logo
    Compared 9% of the time.
    Also Known As
    Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
    Learn More
    Overview

    GoToMeeting web conferencing software makes it simple and cost-effective to collaborate online with colleagues and customers. Best of all, meeting participants can share their webcams in high definition, so you can enjoy more personal interactions _ without needing a complicated setup.

    Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

    Sample Customers
    AAPT, ACD Groupe, Addison Fire, Avigilon Corporation, Basic Industries Ltd., Bitdefender, Branson School Online, Budd Van Lines, Business Fitness, Business Wire
    Me & the Bees Lemonade
    Top Industries
    REVIEWERS
    Computer Software Company20%
    Financial Services Firm20%
    Comms Service Provider13%
    Construction Company7%
    VISITORS READING REVIEWS
    University22%
    Financial Services Firm13%
    Educational Organization12%
    Computer Software Company11%
    REVIEWERS
    Computer Software Company25%
    Manufacturing Company19%
    Financial Services Firm13%
    Comms Service Provider3%
    VISITORS READING REVIEWS
    Educational Organization76%
    Computer Software Company3%
    Financial Services Firm3%
    Government2%
    Company Size
    REVIEWERS
    Small Business74%
    Midsize Enterprise9%
    Large Enterprise17%
    VISITORS READING REVIEWS
    Small Business29%
    Midsize Enterprise6%
    Large Enterprise64%
    REVIEWERS
    Small Business48%
    Midsize Enterprise23%
    Large Enterprise30%
    VISITORS READING REVIEWS
    Small Business7%
    Midsize Enterprise78%
    Large Enterprise14%
    Buyer's Guide
    Virtual Meetings
    April 2024
    Find out what your peers are saying about Zoom Video Communications, Cisco, TeamViewer and others in Virtual Meetings. Updated: April 2024.
    768,886 professionals have used our research since 2012.

    GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews while Office 365 is ranked 3rd in Content Collaboration Platforms with 54 reviews. GoToMeeting is rated 7.8, while Office 365 is rated 8.4. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Office 365 writes "Great vulnerability insights, offers very impressive cash savings, and offers great information security tools". GoToMeeting is most compared with Skype for Business, TeamViewer, Adobe Connect, Zoom and BlueJeans Meetings, whereas Office 365 is most compared with Amazon WorkDocs, Atlassian Confluence, Citrix ShareFile, Box and Dropbox.

    We monitor all Virtual Meetings reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.