We performed a comparison between GoToMeeting and Skype for Business based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's cost-effective."
"It works, it's reliable."
"The key advantage of GoToMeeting is the ability to use it without installing anything."
"Pricing is reasonable. It's not expensive. The pricing is one of the great selling points for the product."
"I think all the features are very useful, especially the rooms features and we present with screen sharing. Instead of organizing conferences, we are able to do that online. This has been saving us from spending on travel. From the beginning of this year, because of GoToMeeting, I have canceled I think three or four business trips."
"GoToMeeting's security is very good. I've never known anybody to crash a GoToMeeting."
"The most valuable feature is the dial-in capability."
"Even for somebody who does not have a lot of experience, they can easily use it."
"You can do meetings of up to two hundred people in a single conversation."
"There are free versions of the solution available."
"The product's initial setup phase is very easy."
"Our employees use this solution for a communal space to collaborate for organizational decision making."
"File sharing and email invitations for a conference. I can have a meeting with people at the opposite end of the Earth, sharing documentation; it is quite easy."
"Skype for Business is good for meetings and instant messaging."
"It saves trouble, and it saves us time."
"Scalability-wise, I rate the solution a nine out of ten...Stability-wise, I rate the solution a ten out of ten."
"Using GoToMeeting in a meeting-sized conference room is kind of a letdown. The camera is supposed to track the speaker and focus on that person so that they can be on the screen. That feature rarely worked. We tested it thoroughly, so maybe it was an issue with the size of the conference room. It may not be suitable for large conference rooms."
"GoToMeeting is too slow, which is why we no longer use it."
"GoToMeeting breaks down a lot. We're not sure if it's breaking down, but we start getting very erratic community channels. I don't know if it's because of GoToMeeting or if we're not buying enough bandwidth. Maybe it is just the infrastructure that it's running on. I'm not quite sure."
"Sometimes we'll run into issues where firewall rules aren't set correctly and won't work."
"The sound quality is good but the video quality needs improvement."
"The solution could always be more secure."
"I would like to see better support for mobile devices."
"Poor error recovery, too sensitive to transmission errors. Needs better codecs and more robust system software that can handle network glitches."
"Going forward, I would like to see better call quality and reliability."
"I should be able to make a desktop phone call when I click a member of my Lync directory."
"The solution lacks to provide reporting functionality, and I would like to see the solution provide that feature."
"The initial setup could be simplified."
"We would like to better customize our instructions within the Outlook plugin/invite, but we are unable to do so."
"I feel bored with the look and feel of the tool, so it should be changed."
"The technical support from Microsoft needs to be improved."
"The ease of configuration or the lack of decent tooling to pinpoint your problems is probably its biggest issue."
GoToMeeting is ranked 10th in Virtual Meetings with 24 reviews while Skype for Business is ranked 4th in Virtual Meetings with 59 reviews. GoToMeeting is rated 7.8, while Skype for Business is rated 7.8. The top reviewer of GoToMeeting writes "It features low latency, which is crucial because everybody is using VPN to connect to their PCs at work". On the other hand, the top reviewer of Skype for Business writes "Reliable, useful for remote work, and great but isn't as robust as Microsoft Teams". GoToMeeting is most compared with TeamViewer, Adobe Connect, Zoom, BlueJeans Meetings and GoToWebinar, whereas Skype for Business is most compared with Webex, Zoom, TeamViewer, Cisco Meeting Server and HCL Connections. See our GoToMeeting vs. Skype for Business report.
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