We performed a comparison between HCL Notes and Microsoft Exchange Online based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is easy to integrate the product with other services."
"The most valuable feature is the access that it provides to documents. This offers us an easy way to make changes."
"Its security is absolutely stratospheric. In an application, you can lock down to field-level security. For example, I could log in and see a field in an HR database with salaries. When you log in, you see exactly the same database, but the field with the salary just isn't there. So, you can literally have field-level security on it, and you can also have secure encryption. For example, I could give you that database allowing you to see the salary, but a calculation that shows how much they get per month in another field is encrypted. So, you won't be able to see that because you don't have the encryption key. You can implement high-level security very simply."
"The product is very stable and scalable."
"It is one of the best products in the world for workflow applications. It works very well for workflows or decisional processes where a task needs to be first approved by someone. After that, the task moves to the next or final stage where another person approves it with some notes or attached documents."
"The solution is practical, good interface, and performs well."
"HCL Notes is stable most of the time."
"HCL Notes has fantastic built-in security. The email and personal communication components are excellent, but they are some applications provided by HCL that Notes previously provided when it was under IBM and Lotus. Everyone wants email, so that's just part of the product. However, more savvy users can build their own solutions for managing information, and that's the great thing about it."
"All of the features are beneficial, but the scheduling feature is particularly useful."
"Microsoft Exchange Online is very simple and easy to use."
"Message trace is the most valuable feature of the product."
"The best part of this solution is the security it offers."
"A good investment."
"The benefits are widespread and effective communication. We use Microsoft Teams for meetings within and outside our organization. Additionally, Teams can be used for chat, allowing us to track communication and see user activity"
"The most valuable feature of Microsoft Exchange Online is if you have people that are geographically distributed from each other is good. For example, if you have people in the United States, Europe, Africa, Asia, and Australia, having an online solution works best because then you can reach the scale of the data centers that are available by Microsoft. Additionally, if you're only going to have two to three people using the solution the cost is a lot less than having an onsite server and licensing. It is highly beneficial in these areas."
"It allows us to work from home, at any time or anywhere."
"I would like to see integration with other solutions."
"Web support is very old and needs an upgrade. We can handle a different password for the client to access the mail services, compared to the web services. We need to implement many other components to get access to the web access. There could be a feature to interpret if the web access is available from any end-user equipment."
"Notes needs a major upgrade for the UI."
"I love this product. I have used it for many years, and I have been a developer for it. If anything, it can be faster in the client version. The client version is a little bit hard. It is not fast. This is the only problem I see. Otherwise, it is a very good product."
"The interface could be more user-friendly. Some additional trainings could be added as well."
"I would like to HCL update Notes' development tool and make it more attractive like Microsoft Visual Studio and similar products. For example, there's a programming language that I used for my product Woodpecker called LotusScript. LotusScript has been available since around 1995. When LotusScript was released, it was like the original Visual Basic, but it has improved since then."
"We had trouble connecting this solution to the database from Microsoft. We have done it, although it can be easier."
"The loading time can be excessive."
"I would rate Exchange Online's stability eight out of ten - it has room for improvement."
"This solution involves a lot of work for an administrator. It is not always easy to find exactly what you are looking for within the system."
"The stability of the solution has room for improvement."
"Functionality wise, I can't really say it's improved from Exchange Online, I think it's not so much change on-premise. It's about the same. Other than that, it's the extra features that make a difference, really"
"It is tricky to integrate Microsoft Exchange Online if you are in an infrastructure provided by other vendors."
"There is an annual enterprise subscription could improve by having more features."
"I would prefer an anti-malware functionality in at least the basic version."
"This product is too complex to use."
HCL Notes is ranked 7th in Email Applications with 12 reviews while Microsoft Exchange Online is ranked 2nd in Email Applications with 85 reviews. HCL Notes is rated 8.0, while Microsoft Exchange Online is rated 8.6. The top reviewer of HCL Notes writes "Accessible from any device, good support, and works very well for emails, document sharing, and workflows". On the other hand, the top reviewer of Microsoft Exchange Online writes "Helps reduced IT operations, scalable, and simple setup". HCL Notes is most compared with HCL Verse, Microsoft Exchange, HCL Domino, Google Workspace and Zimbra Collaboration, whereas Microsoft Exchange Online is most compared with Google Workspace, Amazon WorkMail, ProtonMail, Zoho Mail and Microsoft Exchange. See our HCL Notes vs. Microsoft Exchange Online report.
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